Innovative Plumbing, Inc.
Review Summary
- Positive experiences: Customers consistently praise the prompt service, knowledgeable technicians (Brian, Terrence, Melvin, Ezra), and professionalism.
- Specific issues addressed: Sump pump repair/replacement, leak detection/repair, drain clearing, main valve replacement, clogged toilets/showers.
- Key highlights: Speedy appointments (including same-day and weekend service), thorough explanations, reasonable pricing, tidiness, and excellent customer service.
- Location: Services provided in Anaheim.
- New management: The reviews repeatedly mention improved service under new management.

Reviews
View All on Google4.8
(12 reviews)
Chad Coleman
My experience with Collins Brothers Plumbers was excellent. I was able to secure a speedy appointment on the very same day to address a malfunctioning sump pump. The plumber, Brian, was well equipped and extremely knowledgeable. Although he wasn't able to replace the pump on a Sunday, he promptly resumed the task by 7 am on Monday. The job was wrapped up within a few hours. The area was tidied up afterwards and Brian did a great job explaining the process and even took pictures. The service was top-notch and professional. Much appreciated!
Daniel A
We were quite pleased with Collins Brothers Plumbers, their technicians, the office staff, and the job they completed at our mobile home. Brian, Terrence, Melvin, and Ezra all deserve a full 5-star rating! Our home has never been so comfortable and cool. We're definitely going to recommend your superb plumbing services to all our neighbors in Anaheim. With the company now under new management, the service has been nothing short of fantastic. Thanks!
irene solomon
I'm thrilled with the exceptional service provided by Collins Brothers Plumbers! Ezra was the one who walked me through the problem and the cost involved. He was quick to identify and repair the leak. He was very professional throughout the process. Their pricing is quite reasonable - they didn't even charge me to inspect the problem. It's clear that the company's new management is doing a fantastic job in providing top-notch services in Anaheim.
Regina Fernandez
I was thoroughly pleased with the excellent service from this plumbing business in Anaheim! Terrence explained the problem and cost, quickly pinpointing and fixing the leak. His professionalism was first-rate. The charges were reasonable - they generously provided a free first evaluation of the problem, on top of offering vouchers and markdowns. Ezra, who was the first to respond to my call, was very friendly. I rang them up at 8:45 and Terrence was at my location within the hour.
F Richard
brian was really helpful and polite. He managed to clear out the blockage in my drain on the street of Anaheim in just 10 minutes. He made sure to double check that my toilet was flushing properly without overflowing, and also ran my washing machine to ensure it didn't back up into the bathtub, which was the problem initially. i would recommend collins brothers plumbers to anyone who's in need of some plumbing assistance.
carmen bishop
My plumbing system gave up on me over the weekend. This plumber service is at my disposal 24/7 and they dispatched Brian in under 90 minutes to identify the issue. After careful inspection, he discovered that the main valve was defective and given it was the weekend, it wasn't going to be an easy repair. So, i chose to wait until the weekdays, expecting it to be more economical. I assumed it would be mid-week before he returned, but to my astonishment, Brian was back first thing on Monday morning with the replacement part. He went above and beyond, securing the part over the weekend so the repair could be completed as soon as possible. The company is now under new management, which is definitely providing great service now. Thank you, brian! This wonderful service took place in Anaheim.
Craig S
I must say how incredibly thankful I am for Ezra's proficiency and understanding regarding my predicament. The toilet in my teenagers' bathroom on the 2nd floor was so badly overflowed that it leaked through to the first floor. Additionally, the shower was blocked. Ezra examined every possible method to unclog it and suggested the most budget-friendly, effective solution. He also didn't mind my three huge English Mastiff dogs and even allowed them to familiarize themselves with him before he began his work. He wore shoe coverings and a mask for cleanliness. Ezra went the extra mile with exceptional customer service, right down to cleaning the toilet and shower because he knew I was grossed out. I'm extremely thrilled that I opted for this plumbing company. Under new management, their service is now top-notch. Thank you so much, Ezra!
Natalia Welch
brian was upfront and dependable. he assured us he would be at our location in anaheim within a few hours, and to our surprise, he arrived even sooner than expected. this was a huge relief as our primary sewer line was clogged. brian provided us with a fantastic quote and, unlike some plumbers, he didn't exploit our emergency situation with inflated prices. he skillfully resolved the issue swiftly, and we were back to our routine promptly. i would definitely recommend his plumbing services.