Rooter Hero Plumbing & Air
Review Summary
Rooter Hero Plumbing & Air receives overwhelmingly positive reviews. Customers praise the technicians' professionalism, knowledge, and courtesy. Specific technicians mentioned include Kyle, Alex, Jordan, Christian, Tyler, and Carlos, all receiving high praise for their work. Reviewers highlight the company's 24-hour service, promptness, thoroughness, and ability to solve various plumbing issues, including clogs, leaks, and repairs. Customers frequently recommend the company and appreciate the value, mentioning coupons and detailed explanations of the work performed.
Reviews
View All on Google4.8
(909 reviews)
bong tongol
September 24, 2024
Kyle Lowrie did an incredible job clearing the major clog we had in our bathroom with so much ease and knowledge that a very experienced plumber possesses. He’s very welcoming, knowledgeable, and most of all, very courteous and kind. ‘Thank You’ Kyle! ‘BRAVO’ for a job well done!👏👏👏
Michael Frank
Alex with rooter hero was outstanding! Great service, real expertise, and a gentleman! Fixed my leaking water heater and help me get the pilot light re-lit. Couldn't be happier!
Christina Turner
We love that the company has 24 hour service. Jordan was absolutely great and professional. He’s hard-working and took time to explain things to us. He definitely deserves a raise or promotion. Christian was also great when he came the next day. Thanks so much for fixing my Plumbing issues.
K. W.
Tyler was terrific. If you choose this company and are lucky to get Tyler, you are getting someone who is professional, informative, answers all your questions, and identifies other issues that MAY give you problems in the future. The $77 coupon for unclogging my drain was exceedingly cheap compared to the $350 previously paid with another company. Highly recommend them for this services. Don't forget to check out their coupons.
Lindsey Walker
I'll give Carlos a 5 star performance. He was on time, professional and explained the process in detail. Also, problem solved. Very happy with the service I received
John Vienna
Tyler was great. One of the best technicians I have ever dealt with. Friendly, knowledgeable, understanding the needs and concerns of (us) the customer. He went above and beyond our expectations. We definitely will recommend Rooter hero to our friends and neighbors. Thank you. Johnny Vienna
Shauna de Silva
August 16, 2024
Excellent job! Alex Viera and Carlos made quality repairs for a potentially dangerous plumbing issue. They were both patient, skilled, professional and thorough. I am so pleased and happy about the completeness of the job ( replacing two faulty side shut off valves in different bathrooms, and installing a new fill tank apparatus with new flappers ). Everything works great now - no leaks, extra noise, or issues left unaddressed. Thanks again, Alex and Carlos! You were both a blessing to my heart. 🕊️
Ashwath Kirthy Vasan
Amazing company and service - we had an emergency pipe block. They were able to send over Kyle in 2 hours to come look at the problem, recommend a solution, and then fix it within a few hours. Very prompt, responsive, professional, and thorough. Highly recommended!