Asp Plumbing
Review Summary
- Positive experiences:
- Fast response times, including same-day service.
- Professional and knowledgeable plumbers (Douglas, Mason, Chase, Gregory).
- Clear communication, including upfront cost estimates and explanations of work.
- Clean and tidy work areas.
- Fair pricing.
- Excellent customer service.
- Services mentioned:
- General plumbing repairs.
- Sink and faucet installation/replacement.
- Water line repair for refrigerator.
- Location: Bakersfield.
- Company name: Derek & Sons Plumbing (formerly Asp Plumbing).
Reviews
View All on Google4.8
(20 reviews)
Damian Webb
Even though i didn't end up using the service, it was a really well-run operation. I made a call on a Sunday morning, and they answered on the second ring. The operator provided clear information about timing and estimated costs. The plumber arrived just 2 hours later for a free estimate, fully equipped with all the tools, parts, and replacement water heaters in the truck. A truly professional team. I didn’t need the emergency installation, so i decided to hold off and save some money. However, if i had needed it, the pricing was definitely fair.
Robyn B
We recently decided to upgrade our kitchen by replacing the sink and faucet. We enlisted the services of Asp Plumbing for this task. They efficiently installed our new over-mount sink, set up the new faucet, and connected all the plumbing. Douglas, who was in charge of the installation, showcased a great deal of expertise and did a fantastic job. When I compared quotes from other companies, I found that Asp Plumbing offered the most competitive pricing and their services surpassed our expectations. If you're seriously contemplating a sink or faucet change in your kitchen, I would strongly suggest getting in touch with Gregory and his team to ensure the job is done right. I wouldn't hesitate to recommend them to anyone in Bakersfield. A big thank you to Asp Plumbing!
Emmett Nguyen
From the instant I first interacted with Douglas, his expertise and professionalism were evident. His deep understanding of plumbing was displayed during our initial meeting in Bakersfield. He took the time to carefully explain each step of the plumbing process and was quick to provide a follow-up. The very next day, Douglas and Mason from Derek & Sons Plumbing arrived right on schedule and executed the project with minimal disturbance and utmost efficiency. They even ensured the work area was left neat and clean. I wouldn't hesitate to engage their services again. Now under new ownership, the company is delivering fantastic service.
wyatt marquez
Derek & Sons Plumbing is hands down the finest plumbing service I've had the pleasure to use in all my 76 years. Gregory, the gentleman who took my call, is well-versed in his trade. He is arguably the most knowledgeable plumber I've ever encountered. Working with him was an absolute delight. Given the top-tier quality of work I received, the price I paid in Bakersfield was unquestionably worth it.
Jared Pollard
A courtesy call arrived 45 minutes before Douglas from Derek & Sons Plumbing was set to arrive, letting me know he was en route to Bakersfield. Douglas showed up right on time and was tidy and professional. He patiently explained each step of the plumbing process to me, and asked me for my preferences before proceeding. I was provided with cost estimates for the plumbing services, allowing me to make informed decisions about what work I wanted done. There was no pressure to opt for any additional services at any point. Douglas was meticulous in his clean-up after finishing the job, leaving no trace of his presence. Under the new management, Derek & Sons Plumbing is providing exceptional service. I appreciated the transparency and respectful nature of their work.
Norman Moyer
Our house was constructed in the 70's and when we decided to upgrade our fridge, it was my princess-like desire to have ice and water readily available. Those familiar with water conditions in our region know that we have hard water and pipe damage is a common occurrence. This incident occurred while my husband was trying to switch the fitting. Luckily, he was cautious and had the water supply turned off. Refer to the attached image for details. So, our search for a plumber began. Our second consultation went above and beyond my expectations! When I called, I spoke with a woman named Nikki who assured me that a call back would be arranged. Within 15 minutes, we received a call from a plumber who informed us that he was just ten minutes away. What a pleasant surprise! As I anxiously waited for the cost estimate, I knew that the plumbing behind the wall was damaged. Mason provided the estimated costs upfront which came to a total of $285, and I had a $50 discount coupon. Of course, I accepted with gratitude! Mason finished the job within an hour and tidied up afterwards. In every aspect of this experience, we award this plumbing service a 5-star rating for their speedy response, high-quality work, professionalism, and care. We've engaged a number of plumbers over the years, but we've finally discovered a plumbing service that we can trust completely. We are now dedicated customers moving forward.
Jermaine Ortiz
I had initially set up meetings with three different plumbers, but unfortunately, they all failed to show up. However, when I reached out to Derek & Sons Plumbing in the late afternoon, they managed to dispatch one of their experts to my location in Bakersfield within just a couple of hours, all thanks to an unexpected cancellation. The plumber, Chase, did not attempt to impose any unnecessary charges or try to persuade us to purchase anything we didn't require. I am truly thankful that he was able to efficiently and neatly fix our leak.
Cesar Dillon
Nobody looks forward to needing a plumber, but Derek & Sons Plumbing, through its team, makes the experience as smooth as can be. From the initial call to the final interaction, everyone, like Chase and Gregory, is respectful, proficient, attentive, and highly skilled. I wish all plumbing services could follow the standards set by Derek & Sons Plumbing. They're undoubtedly the best in Bakersfield!