Gundlach's Service
Review Summary
- Positive: Technicians praised for being on time, professional, courteous, thorough, and informative (Alexander Elkins, Michael K, Anthony, Thomas Cruz, Robert, and Adrian).
- Positive: Membership (Care Club and Comfort Club) provides peace of mind and value.
- Positive: Company is reliable and stands behind their work.
- Negative: One customer experienced communication issues and unprofessional behavior from a technician (entering without knocking, using homeowner's hose, leaving gates open, and leaving debris).
Reviews
View All on Google4.7
(128 reviews)
Jean Nilssen
My technician Alexander Elkins arrived on time and was very careful and thorough all in his work and explanations. He went out of his way to make sure I understood everything he was doing and why. He has been here before and I have found him going above and beyond what is expected of him. His courtesy and professionalism are A1. I would definitely give him the highest recommendation, and I know he must be a great value to your company.
Wendi Hasha
Having a membership with Gundlachs gives me such peace of mind. Michael K was at my house within an hour, on a Sunday, and quickly fixed my hot water tank. I cannot say thank you enough!
B Helton
This is by far the best company in Bakersfield. I had a plumbing emergency at midnight and Anthony was at my home by 2:00 AM. Andrew keeps my A/C and heater in top condition. Join the Care Club and have 100 percent confidence that you will be taken care of.
Jared L
July 20, 2023
We called out Gundlach’s before the July 4th holiday to look at our AC unit. Outside of the commutation issues we had with this company their technician would open the door without knocking or ringing the door bell; he never asked if it was okay if he came in and out of the house. The technician for some reason had to use our water hose and didn’t put it back on top of all this he left all our gates open and wire clippings on our dog run. If it wasn’t for the discount they provided us for the part delays we experienced I would have provided a lower rating.
Dixie Bacon
Thomas Cruz was very professional and polite. Clean up area he worked in. Last time the guy left a mess. If I could I would give him a 10.
SAM AYYOUB
December 28, 2024