HPS Plumbing Services
Review Summary
- Positive Experiences: Customers praise the professionalism, knowledge, efficiency, and cleanliness of technicians (Julian, Vincent, Chris, Edgar, Frankie, Johel, and Eddie). Specific jobs mentioned include AC repair, clogged system repair, gas line installation, leak repair, and water heater replacement/inspection.
- Positive Attributes: Technicians are described as friendly, kind, courteous, honest, and communicative, explaining issues and options clearly.
- Value: HPS Plumbing Services is noted for being prompt and offering competitive pricing.
- Negative Experience: One review mentions a negative experience with employees mocking an individual collecting recyclables, highlighting a lack of kindness and professionalism.
Reviews
View All on Google4.7
(164 reviews)
S. Martin
I recently had an excellent experience with HPS Mechanical for an AC repair, and I wanted to take a moment to commend their service technicians, Julian and Vincent. From the start, they were professional, friendly, and very knowledgeable. Julian and Vincent arrived on time and took their time to assess the issue with my air conditioning unit. They explained what was wrong in a way that was easy to understand and provided me with clear options for repair. I appreciated their transparency and willingness to answer all my questions. The repair process was efficient, and they worked diligently to ensure everything was fixed properly. Not only did they restore my AC to perfect working condition, but they also took the time to clean up after the job was done, which I really appreciated. I highly recommend HPS Mechanical and specifically thank Julian and Vincent for their outstanding service. It’s rare to find such dedicated professionals, and I will definitely call them for any future HVAC needs!
Krysta Kendrick