Icon Plumbing

Positive: Some customers report excellent service, professionalism, cleanliness, and efficient work. One crew completed a whole-house re-plumb, communicated well, and stuck to the estimate. One technician fixed a faucet quickly and professionally.
Negative: Several reviews highlight significant issues:
- Poor time management, with late arrivals and missed appointments.
- Unprofessional behavior, including complaining, being distracted, and lacking courtesy.
- Poor workmanship, including causing leaks, leaving messes, and making incorrect repairs.
- Lack of communication and follow-up.
- Billing issues, including cashing a check and not providing the agreed-upon service.

Review Summary