JR's Plumbing and Drain
4.6 (68 reviews)
Open 24 hours
Plumber
Review Summary
- Positive: Generally praised for responsiveness, knowledge, efficiency, fair pricing, and friendly staff (especially the receptionist and technician Scott). Many customers express high satisfaction and plan to use them again. Scott is frequently mentioned as a positive asset.
- Negative: Some complaints about a technician accidentally leaving a gas burner on, slow draining after a service, and a rude plumber. One customer reported a last-minute cancellation and a change in deposit policy. Customer service and communication issues were also highlighted.
- Specific Issues: One customer experienced a slow drain after the initial service and a negative experience with a follow-up plumber. Another customer had a gas burner left on, resulting in wasted gas.
Reviews
View All on Google4.6
(68 reviews)
5 ★85%
4 ★4%
3 ★3%
2 ★0%
1 ★7%
Jason Wang
Paid $368 to snake a drain from the kitchen sink clean out port. Cleared the drain fine. Responsive customer service. Giving three starts because the tech accidentally turned a gas burner on and it was lit for a whole day. (We weren’t home when he came to snake the drain.) Thankfully, no major issues other than a really warm house and wasted $$$ on gas. Shame on me perhaps for not checking on the house directly after he was done. But thought it was worth noting.
samantha shubrook