Colepepper Plumbing Carlsbad
Review Summary
Colepepper Plumbing Carlsbad receives mixed reviews. Positive feedback highlights friendly, knowledgeable, efficient, and professional service, particularly praising technicians like Billy and Nathan. They are commended for quick repairs, accurate diagnoses, and bringing plumbing up to code. However, some customers felt pressured to purchase overpriced, non-recommended optional services with unclear pricing details.
Reviews
View All on Google4.7
(20 reviews)
James McCutcheon
Nate and Ian arrived on time, diagnosed the problem and was able to fix, which was a relief. However, the next day the guys came back and provided "options" with pricing for different products and services we might want to add and fix. The options and pricing presented were on a lined notepad with no details provided and no copy for me to keep. I ended up taking a photo of the page. Overall, the optional work was way above other quotes I received and the approach for some of the work was not recommended by other plumbers I contacted. Overall, nice guys, but I felt they were more interested in selling non-proven products than servicing the customer.
Gabe Eagleson
Super friendly team, and great at what they do. Billy was our technician that helped us out and he was awesome! Really knowledgeable friendly guy and explained the potential issues and different possible solutions. And he was spot on with his assessment and had everything fixed in no time! Thank you Billy and team, I would definitely recommend to anyone who needs a good plumber!
Erin Hine
Colepepper was able to not only replace my water heater but also brought up my plumbing up.to code. I am thankful. Please consider them.
Rocco Coppo
Billy was one of the best plumbers we have had come over to our home. Definitely recommend this company. Especially Billy!
Annie Brown
Our technician was very competent, efficient, and gracious. We had a great experience!
Roger Y “ROGER D & RIP Yoly G” Delgado
Awesome service very dependable can always depend on dash service technician who's respectful and courteous look forward to doing this service having their service for all my properties
Joe Y
Nathan did an awesome job, efficient, friendly, professional and honest.
SpiritVink
Billy headed the team that came out to assess the issue/problem with the water Spicket on the outside of my house. He provided an estimate and proceeded to complete the repair process which took less than an hour. His knowledge and expertise were evident throughout the process as he knew exactly what to do and simply did it. Not only was he kind and courteous, but he showed an incredible amount of professionalism and patience throughout this process as he was dodging our 45 pound Salcada the entire time. I am a repeat customer with Colepepper Plumbing. This was my second experience with them as I am always grateful to have good people leading a team that comes to my property. They left me better than they found me with their expertise, knowledge, valued advice and trusted results. Thank you Billy and team!!