Plumbing Method | Emergency Plumbers Chino
Review Summary
Plumbing Method receives overwhelmingly positive reviews, highlighting:
- Excellent Workmanship & Results: Praised for high-quality work, particularly in kitchen remodels and plumbing repairs.
- Professionalism & Expertise: Technicians are described as professional, knowledgeable, and attentive to detail.
- Exceptional Customer Service: Customers appreciate the compassionate, efficient, and caring approach, including handling insurance claims and going above and beyond.
- Integrity & Honesty: Reviews emphasize the company's integrity, with technicians prioritizing customer relationships and explaining the work performed.
- Timeliness & Cleanliness: The company is responsive, punctual, and leaves work areas clean.
- Specific Praise: Recognition for individual team members like Jason, Sonya, Samy, Cori, and Nathaniel.
Negative Review: One negative review details significant issues with follow-up, timeliness, professionalism, and communication, including a failure to complete work, and a lack of response to attempts to contact the company.
Reviews
View All on Google4.7
(44 reviews)
Adrian Alatorre
September 16, 2024
We recently had our kitchen remodeled by Plumbing Method in Chino, and we couldnāt be more thrilled with the results! Our kitchen, which was stuck in 1987, has been transformed with sleek European model cabinets, a modern farmhouse sink, and beautiful new floors. The quality of the workmanship is outstanding. A special thanks to Jason, their talented plumber, for his expert work, and to Sonya, who coordinated everything flawlessly. We also want to recognize Samy, who did an exceptional job as our contractor. His attention to detail and dedication really shone through. If youāre considering a kitchen remodel, Plumbing Method is highly recommended for their top-notch service and fantastic team!
Maryann Rausch
Plumbing Method is an absolute lifesaver! As a pregnant woman dealing with a stressful water leak, I was overwhelmed until I found them. Anita and Cori, the owners, showed incredible compassion, expertise, and care, managing everything from start to finish. They handled the plumbing, water mitigation, and even worked with my insurance, taking all the stress off my shoulders. Their integrity, efficiency, and dedication to their customers are unmatched. I truly donāt know how I would have gotten through this without them. For anyone dealing with a plumbing emergency, Plumbing Method is the only company you can trust to have your best interest at heart. Thank you for going above and beyond!
TommyRecreation
āI had the absolute pleasure of working with Cori and his apprentice Nathaniel from Plumbing Method, and I cannot recommend them enough! They came over to fix a plumbing issue, and their professionalism, integrity, and attention to detail were remarkable. Not only did they complete the job with excellence, but they also went above and beyond by installing a new garbage disposal at no additional cost. Cori even took the time to explain what he was doing and showed me how I could handle similar issues in the futureāsomething Iāve never experienced with other plumbing companies. What really impressed me was their genuine approach. Instead of rushing for payment, Cori made it clear that building a strong customer relationship and showing their commitment to the customerās wellbeing was the priority. He was more interested in proving the quality of their work and character than in collecting money right away. It was such a refreshing experience to deal with professionals who put people first. If youāre looking for honest, knowledgeable, and personable plumbers, look no further than Plumbing Method. Iāll definitely be recommending them to everyone I know!ā This reflects your service philosophy and showcases the exceptional experience you provided.
Jerry Mao
The response is pretty quick when I called, and they were able to stop by my house within the same day. The repair involved a section of the gas pipe getting replaced. It took about a week to fix everything including patching up the drywall. They also cleaned the area, so it would not be a mess when they leave
Richard Chan