A J Bono Plumbing
Review Summary
- Positive: Many customers praise the technicians (especially Diego and Alonso) for being knowledgeable, efficient, professional, and friendly. The office staff is also frequently commended for being helpful and communicative. Customers report satisfaction with the quality of work, including new installations, repairs, and explanations of issues.
- Negative: One customer reports a very negative experience involving a home warranty claim. They allege misdiagnosis, overcharging, damage to property, and lack of transparency.

Reviews
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(289 reviews)
Paul Padurariu
December 10, 2024
AJ Bono Plumbing are fantastic. Their tech, Diego, did a great job with our new install and service. He was very informative and knowledgable in this field. His was fast and precise, with a great attitude. His approach was very professional, overall great experience working with him. The office/phone admins were superb as well, they were very helpful and communicated well about options and scheduling throughout the process. They were on top of communication and details without me having to reach out. I would highly recommend their services and expertise!
jose garcia
I recently had AJ Bono Plumbing fix all my plumbing issues, and I couldn't be happier with the service they provided. Their team was prompt, professional, and extremely efficient. They tackled each problem with expertise and made sure everything was working perfectly before they left. I highly recommend AJ Bono Plumbing for anyone in need of reliable and skilled plumbing services. Thank you for a job well done! ---
Lindsey Swift
If I could give zero stars, I would. Unfortunately, I used my home warranty company and this is the plumber they sent The plumber tells me I have a slab leak and my toilet is not to code. He said it's going to be a very expensive repair. The home warranty was going to cover the repair however they were going to be additional charges I had to cover. I needed to pay to cut through tile and cement. I was asked to pay $600 when the work was done an hour later. I asked for a copy of the invoice which they could not produce until the following day. A couple lesson lessons I have learned, get a second opinion and don't pay for anything without an invoice of line item charges. When they left, I noticed that there were no caps on the bolts to my toilet, and I also noticed there was damaged to the cabinet adjacent to the toilet. I contacted the company and they said they would send a manager out the following day. The following day they sent the same plumber with a young man who did not introduce himself as a manager, or give me his name. They both said that my cabinet was paint overspray, no damage. He said he didn't use any paint so it definitely wasn't from him and he also did not do any type of drilling or anything that could cause damage to a cabinet. I had heard a loud noise so I knew there was some type of drilling and when I received my invoice, it clearly says tile and cement access which could not be done by hand I wouldn't think. $1085 paid between me and the home warranty and now I have a damaged cabinet that nobody will cover. Do not use this business, they are not truthful and will take advantage of their customers. The home warranty is also not something I would recommend. I could've had a reputable plumber do this repair for less than half of what I have paid. I'm pissed and now I have a damaged cabinet.
Ginny Turner
AJ Bono plumber Alonso diagnosed a leak under my kitchen sink and made the necessary repairs. He and his co-worker both were very knowledgeable, friendly, efficient and courteous. I will use AJ Bono Plumbing for any future plumbing needs. I highly recommend this company. The office staff is very professional and friendly as well.
Tiehera Ward
I had an excellent experience with AJ Bone Plumbing! The service was top-notch, and my technician (Diego) was absolutely amazing. He were incredibly knowledgeable, professional, and took the time to explain everything in detail. I felt confident in his expertise and appreciated how efficiently they handled the job. It’s clear they take pride in their work and truly care about their customers. I highly recommend AJ Bone Plumbing to anyone in need of quality plumbing services!
Juliet Flores
I filed a claim for a plumbing issue and got a call that day and an appt within 2 days. AJ Bono Plumbing was on time and very friendly. They explained my problem and how they were going to resolve it. They fixed the problem and I was very happy with the whole proccess.
Doris Cole
Employees of Bono Plumbing are the nicest and most helpful people I have encountered in many a day. It was such a pleasure to have them in our home. Highly recommended!
Brandon Bates
They did a great job of explaining the problem and how to prevent it from happening again. They found and solved the problem with our garbage disposals in minutes. Even pointed out another problem that we didn’t notice and provided solutions to our faucet. Will definitely work with them again for our plumbing, garbage disposal issues.