Water Heaters Only, Inc

Our water heater stopped working at night, so I contacted Water Heaters Only and scheduled an appointment for the next day. The technician on the phone was excellent—answered all my questions, explained the timeline, and gave an estimate of the costs. The next day, Lucas Pedro arrived on time, walked me through the process, costs, and timeline, and replaced the unit within a few hours. He did an amazing job, answered all my questions, and provided his contact number in case we needed anything further. I highly recommend Water Heaters Only!

I am very appreciative of this company. They came out promptly to give me a quote, which was reasonable. A word to the wise, you will be paying more for a water heater that is California compliant, so many prices you might find online are likely not applicable if it is under $1,000.00. Luis did good labor for three hours taking the old one out and installing the new one, with new straps installed to firmly secure the device in place during an earthquake, and other small improvements that made it look very nice and professionally installed (brass fittings, expansion tank, etc.) I very much appreciate Water Heaters Only giving me a reasonable price and quick, efficient service. I highly recommend going to this company first.

The company had such a great response time and each individual I worked with from Alex at intake to Lucas with the install were so professional and wonderful to work with! I’m extremely happy with what Lucas has done with the new install and for my home. I highly recommend their services!

Water Heaters Only is an outstanding organization to work with. I highly recommend their services. Woke up one morning to no hot water. After pilot reigniting failed, I called around for a local company and Water Heaters Only was the first to actually pick up the call rather than me having to leave a message. Was told my 13 year old heater likely needed to be replaced simply due to its age which made sense given the lifespan of the previous water heater. Was booked for an afternoon appointment but was notified soon after that Sean my assigned technician could arrive later in AM. Sean arrived and assessed my situation. Actually complimented the previous installation work and said as a result I would save money as no additional upgrades would be necessary. My final cost was less than the original range given me over the phone. I really appreciated Sean’s candor and the savings. By noon Sean had finished installing my new water heater. Very professional. Great experience all around. Again, highly recommend Water Heaters Only.

When my water heater stopped producing hot water, I needed an evaluation quickly. Water Heaters Only sent technician Louis out the same morning. Louis gave me a detailed short list of my probable issues and cost estimates for those scenarios. Given my heater was 9+ years old I chose to have a new one installed. Louis did an excellent job dismantling the old unit and installing the new one including new plumbing and valves where needed. The price was fair and I feel very confident with the quality of his work.

The service provided by Water Heaters Only was excellent. Within a half hour from our initial service request, Lucas called to confirm he was on his way to inspect our non-functional water heater. He provided the price to repair and price to replace. We decided to replace it considering its age, which was professionally installed within a couple hours that same day. Very satisfied.

I could not be happier. Your technician, Wesley Cramer, arrived on time, removed our old defunct water heater and installed our new American Standard, 50 gal., water heater. The work he performed was excellent. He did a neat, clean install and even improved on some aspect of the old installation and cleanup some of the connections. He left the work site cleaner than it was when he arrived. The price, although not cheap, was competitive. He was in and out in a little over two hours. He even insulated the hot water lines which I did not expect. I don't know what you pay Wesley but he deserves a raise.

First let me say that from the moment my call was answered I found everyone helpful and knowledgeable. Our technician, Lucas was fantastic and answered all of my questions. He replaced my old hot water heater with a new one efficiently even with all of our clutter around him. I can’t rate the service I received high enough. I’d give 10 stars if that were an option.