H & R Plumbing & Drain Cleaning, Inc

Mixed Customer Service: Some customers experienced poor follow-up, communication issues, and appointment problems. Others received prompt and efficient service.
Warranty Work Concerns: Several reviews mention issues with home warranty referrals, including reluctance to perform the work, conflicting information, and lack of follow-up.
Positive Experiences: Some customers praised the honesty, expertise, and quick response times of specific plumbers (Juan and Eli).
Inconsistent Quality: Experiences varied widely, with some customers satisfied and others highly dissatisfied.
Specific Issues: Complaints include failure to lock in appointments, misdiagnoses, and failure to complete warranty work.

Review Summary