Mr. Rooter Plumbing of The Inland Empire
Review Summary
- Positive: Customers praise the professionalism, honesty, respectfulness, helpfulness, and knowledge of technicians (Wallace Weaver, Chris, David, George, Marcus, and Matt). They highlight prompt service, effective solutions for clogged drains and blockages, and good communication. Some technicians are commended for going above and beyond, including offering financing options and working on their day off.
- Negative: One customer reports unreliable service, missed appointments, and poor communication.
- Mixed: One customer found the cost of a shower valve rebuild excessive, but appreciated the company's commitment to quality and service.
- Recommendations: Customers recommend specific technicians (Wallace Weaver, Chris, David, George, Marcus, and Matt) and suggest asking about insulation discounts and a 3-year plan.
Reviews
View All on Google4.8
(474 reviews)
Daniel DeAnda
I woke up very nervous today because of having to call a plumber because of my past experiences of dishonesty with them. But i was so happy and satisfied with my experience today. Wallace Weaver and Chris were so professional, honest, respectful, and helpful with my issues dealing with a clogged kitchen sink. They not only resolved the issue but explained it and gave me suggestions for the future! They were here within 20min of being called and were so polite during the time they were here. I highly recommend if you use Mr. Rooter...specifically ask for these two Gentlemen! You wont regret it!!!
Anthony Yakimowich
I had a blocked outdoor drain the needed to be cleared, David and George worked diligently to hydro-jet the entire outdoor drainage system so that it drained properly. They were knowledgeable, resourceful, and respectful of my property. They did a great job!
Chu Le