Durrani Plumbing
Review Summary
Durrani Plumbing, operated by Sarfraz, provides excellent and transparent service, particularly for water heater replacements. Customers praise his promptness, detailed explanations, and willingness to go the extra mile, even updating setups to modern standards. He is known for honest pricing, often providing quotes without hidden fees or sales tactics. Sarfraz is reliable, arriving on time, quickly diagnosing and fixing issues, and offering customized solutions. He is also appreciated for his trustworthiness, thoroughness, and reasonable pricing, even in emergency situations.

Reviews
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(57 reviews)
Mohan C
December 28, 2024
Sarfraz was absolutely great to work with. My water heater started leaking, and I called him. Within a few hours, he was here and promptly replaced our water heater. Excellent service, and he explained everything in great detail to my family. He even went above and beyond and brought certain parts of our setup to modern standards, even though it was very late in the evening. Highly recommend, all the 5-star reviews truly speak for Sarfraz's service!
Shrimp Shell
Durrani is a 1 man shop at the time of this review. He does the usual plumbing jobs and a lot of water heater replacements. I appreciate his transparency in pricing and service starting with first phone contact. A tip: if the shop you call can't even give a ballpark estimate and charges a fee to visit for a quote, then does sales tactics once on premise such as "needing manager approval for better price" or "quote only good today" then it's probably a shop to avoid. Durrani of course doesn't do any of that. For our heater, he got the job done the same day despite having a real busy day, staying past 9:30 PM in the process.
Sudhir Babu
It was great working with Sarfaraz. He showed up on time. Quickly investigated the issue and replaced the heater promptly. Kept updating us at every stage. Patiently explained how everything works. Highly recommend!
Sajjadur Rahman
Honest, instant, and reasonable --- that's how I would characterize the service provided by Durrani Plumbing. We had an emergency plumnbing issue over the weekend which needed immediate attention as our water main had to be shut off. We reached out to Sarfaraz. He looked at the video recording of the issue and gave us a very reasonable quote (we reached to other services who were asking for exorbitant prices due to our predicament on a weekend.) Sarfaraz gave us specific appointment schedule, arrived on time, and quickly fixed the issue. He was kind enough to explain the vulnerabilities with our landscaping irrigation setup (which we inherited from the previous owner) and suggested possible improvements. During the final invoice preparation, he actually charged us less than what he initially asked as he the job was simpler than he anticipated. We really appreciate his honesty. All in all, we are very satisfied with the service and overall experience.
Victor Yeh
This is long overdue, but I had a great experience with Durrani. He was very clear and transparent about all the options, work, and costs. He was accommodating in using the parts I wanted to buy and use. Almost every other place bundled everything together in one huge quote. I’m sure it depends on the job, but the amount of time he spent explaining everything and offering customization to our needs was awesome. There is a minimum level of work required by code, and a bunch of other stuff that is helpful but optional, and every case is different, so having someone who can tailor the job to the customer’s needs and preferences is awesome
Avirek Ghatia
Sarfraz installed a new water heater for me. He is trustworthy and goes the extra step to make sure things are proper. He also gave an extra year of labor warranty
Nikki L
Sarfraz is amazing! He is thorough and knowledgeable! Thank you so much for all your help. I really appreciate honest business like this.
Nelson Yue
Very nice and well done job on water heater installation. Many thanks, Sarfraz 👍