Controlled Climates Heating, Cooling, & Plumbing

This company is Allbritten, they bought Controlled Climates several years ago. They are still using their Yelp. Please know who you are doing business with.

I was very pleased with Controlled Climates. I contracted with them to install heat pumps for our house. First off, I was very impressed by Brandon who came to look at the job and talked me through all that was necessary and gave me the quote. He was very knowledgeable and took the time to explain everything and he returned calls with questions very quickly. The installation workers were all friendly and hard working and very careful with the carpets and cleaned up every day before leaving. Everyone I interfaced with was professional and accommodating and really seemed to care about me as a customer. I felt the company went above and beyond to honor our contract and did did excellent work, I would highly recommend Controlled Climates.

We have used Controlled Climates maintenance services many times since they installed out AC unit about 4 years ago. We are very happy with the service they provide. We did not have to wait a long time for them to come to our home. They are reliable and very efficient. Our technician (Fermin Cruz) was very knowledgeable and efficient and explained everything he was doing as he went along.....no surprises. Fast, efficient service with fair prices. Will use them again in all my future air conditioning and heating needs.

This was the most professional and friendly experience I've had with any comparable service industry companies. The quality of their work was excellent. The price was reasonable as well. I can't say enough good things about the whole process from my first call to the receptionist, to their followup throughout the process, to the completion of the job. I will definitely be using them in the future for any of my plumbing needs.

Awesome company to work with. Professional, knowledgeable and gets the job done in a timely manner. Had a new HVAC unit installed on our roof and a tankless water heater earlier this year. The installation went great. They also were the best price we found for the system we wanted. We couldn't be happier with our choice to use Controlled Climates. From the salesman to the office personnel to the technicians, all were a pleasure to work with. And we've been enjoying a nice cool home all summer 😊

At this moment, I'm sharing five stars for Serena, the Customer Service assistant who answered my initial phone call. I have not used this company yet, but Serena set up an appointment for a representative to come to our house In a few days and give us a quote on a whole new system. As I wrote, this is for Serena. For years, I have been trying to find a reputable company to install what I consider a major component within our home. This has been a very frustrating experience. Most of my phone call with Serena was about my frustrations with other companies, etc., and that I was hoping to not have that experience with her company. She did not try to cut me off, her tone of voice was as if she understood, she was also apologetic that my experiences have not been good... If she was rolling her eyes on the other end of the line, lol, I couldn't tell, she was as professional and is polite as could be. So, Serena, if you see this, thank you so very much for allowing me to share my frustrations with you. You are definitely the type of a person who companies should have on the line to help with any concerns current customers or soon to be customers may have! Again, thank you! Must appreciatively, Ron.

Controlled climate installed a new swamp cooler for my house. Ray and his partner where awesome. They where on time and worked diligently in the blazing heat until my satisfaction was met. What I liked best about them was that they where kind and loving to my red and white border collie, Jasper. I was very pleased with the staff. The receptionist was super great. Friendly, helpful and patient with me and my needs. Yes, I will definately use this company again for all future needs for my home.

Found climate control through some good online reviews, and the reviews didn't lie. Ac unit went out, called and had an appointment the next day. Ray and Dallas came out to diagnose the issue. Very polite and honest on the replacement parts, recommendations, and they're suggestions. Had some complications along the way and the receptionist Katelyn was very helpful and patient with guiding me through the application process through the phone. The whole process took a little less than 2 weeks to complete. Very satisfied and would totally recommend their quality service.