D&S Mechanical, INC.
Review Summary
- Positive: Excellent customer service, punctual, knowledgeable, professional, friendly, efficient, cost-effective, offers solutions, and provides quick service. Some technicians, like Eric and Angel, are specifically praised.
- Negative: Missed appointments, poor communication, and some technicians are unprofessional. One customer experienced unresolved issues and was still charged.
- Overall: Mixed reviews. While many customers are highly satisfied, others have experienced significant issues with scheduling, communication, and service quality.
Reviews
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(22 reviews)
CenCalMarine YBert
Hands down this is the best plumber I have dealt with to date. Starting from the customer service when I called, to the response time to my house I praise this company. The employee, Eric, who came out was extremely friendly and efficient. He tried everything he could before calling his boss. When the boss responded with another trouble shooting idea, Eric tried it and it worked!!! Unbelievable teamwork! Great job D&S and thank you for fixing my issue
W Lewis
Needed a wall heater controller upgrade. They came out on time for a diagnostic and identified the solution in about 15 minutes. The parts were ordered and within a week, they returned (on time) and did a top-notch job for a reasonable price. They were there for as long as it took and were very professional. Also, their diagnostic fee was very reasonable and was waived in lieu of the job.
Marlene Uyeda