Vern's Plumbing
Review Summary
- Mixed Reviews: Some customers report positive experiences with punctuality, clear communication, and efficient service. Others report issues with scheduling, communication, and follow-up.
- Service Quality: Some customers were satisfied with the quality of work, while others experienced problems like incomplete repairs and faulty installations.
- Pricing: One review mentions fair pricing, while another found the cost to be expensive.
- Availability: Some customers were disappointed by the lack of 24-hour service and delays in response times.
- Company Changes: The business may have changed ownership or merged with another company.
- Customer Service: Some customers experienced poor customer service, including a lack of acknowledgment of credits and lost records.
Reviews
View All on Google3.8
(32 reviews)
Sam Perez
Vern’s Plumbing is gone. Arts Autobody bought it. They have a great reputation.
david Villarreal
Vern's plumbing merge with Lee's plumbing I like when their services separated and you had better services I called them I had a plumbing issue they couldn't get to it right away so I had to call a different plumber or handyman to fix my problem they don't have a 24-hour plumber on duty they give you a work order . you can't get to you right away and you would have to wait a couple days when you have an emergency issue in your home you can't wait you need a plumber right away that's why you called them. I prefer a 24-hour plumber to fix my problem. Waiting issue is a bad business deal!
S. Tanya Primus, M.D.
Another service provider I've trusted for years recommended Vern's plumbing to me, when I related that I needed a plumber. I called Vern's for an appointment to repair a leaky spigot attached to the water main to my house. The plumber was efficient, and carefully watched the pipes and valve assembly to assure no further leakage. He also nicely conveyed the details and terms of the work. About two weeks later I called Vern’s plumbing with another unrelated problem that involved an area of wet ground that seemed might be from an underground leak. I had noticed it weeks ago, but had to wait till a few days of dry weather for the plumber to see it. Vern’s again arrived timely for the appointment. The plumber inspected the area, fully explained every possible angle that could cause slight seeping, and recommended that it is not a concern. He kindly took the time to describe what to look for to know if it needs work in the future. Most surprising, since the rain prevented addressing this issue during the previous appointment, they waived the second service-call fee! I am delighted to find a plumber I will call on for any plumbing issue, and glad to recommend Vern’s.
1rockincpa
Needed a plumber to repair a leaky water heater on a Saturday. Not a problem for this crew. Darren was punctual and courteous. Explained the scope of the work and the rates up front. Upon repair, Darren encountered another issue and created a temp fix to keep hot water flowing for my family through the weekend until the new part arrives later in the week. Very satisfied with the service and recommend Darren and Vern’s anytime.
John Crenshaw