Real Plumbing
Review Summary
Real Plumbing consistently receives high praise for its efficient, professional, and friendly service. Key highlights include:
- Responsiveness: Prompt responses to inquiries and quick appointment scheduling.
- Expertise: Skilled in various plumbing issues, including clogs, gas leaks, water heater replacement, leak detection, frozen pipes, and water main breaks.
- Problem-solving: Effective solutions, even in complex situations, with transparent pricing.
- Professionalism: Technicians (Elias and Raymond mentioned frequently) are courteous, communicative, and punctual.
- Customer Satisfaction: Positive experiences across multiple jobs, with many customers stating they will use Real Plumbing exclusively in the future.
Reviews
View All on Google4.6
(33 reviews)
Jeremy G
I reached out to Real Plumbing due to a problem with our washer's drain. Elias arrived and dedicated a few hours to clearing the clog. Although it couldn’t be fixed right away, he provided a great alternative solution. A few days later, he returned to complete the job. It turned out that the drain pipe led to concrete, which was an oversight by the previous homeowners. Just a few hours later, our washer was working perfectly again. Elias was efficient, courteous, and extremely helpful. I really valued his problem-solving skills and transparent pricing. I would certainly call on him again!
aaron levy
Our gas was turned off due to a minor leak. I sought estimates from four certified plumbers skilled in gas work. Elias from Real Plumbing was extremely experienced and detailed in his explanation, offering a competitive quote. He promptly arranged for a team member to commence work and clearly explained why the job would involve more than just a simple leak repair. The two plumbers from Real Plumbing who attended to our home were both exceptionally professional and friendly. Once the job was finished, they efficiently organized for an inspector to verify their work, and immediately forwarded the necessary documents for review. Despite warnings that the approval process could be lengthy, Elias and Raymond somehow expedited the approval in record time. We're now just waiting for the final inspection before our gas is restored. Their efficient and effective service has left us extremely satisfied.
marvin murray
Our water heater suddenly stopped working and we urgently needed a fix. Real Plumbing promptly responded, assessed the issue, and concluded that a replacement was necessary. An appointment was set for the following morning and Elias arrived with our new water heater. He successfully installed it within an hour and now we have hot water again. The efficient and polite service we received at every stage of this process was commendable. We appreciate the way Raymond, Elias and the rest of the team at Real Plumbing attended to our needs. We are truly grateful. Thank you!
Tommy Parsons
Kudos to Real Plumbing in Glendale! Literally, within a few hours of asking for help, Elias, a leak detection expert was at my house, arranging for the appropriate specialist to handle the leak - at no cost for this visit. Enter Raymond, who skillfully fixed the root of the issue in no time. His professionalism, competency, and excellent communication made it a very positive experience. There was no surge pricing for this emergency. Real Plumbing will now be my go-to for all my plumbing needs. They are also a well-organized one-stop shop for water damage restoration.
Adeline Miranda
During a severe cold spell that saw us without power and sub-zero temperatures for a week, I found myself dealing with a frozen pipe leak in my garage. In my attempts to reach out to a couple of other plumbing services I had used before, I couldn't even get through. Out of options, I contacted a friend in real estate who advised me to get in touch with a plumbing service she had often recommended to her clients, who had all been extremely satisfied with their work. I was immediately put at ease when Elias from the plumbing service answered the call and worked tirelessly to arrange for a plumber to come out and address my issue promptly. Raymond and his associate, were not only punctual, but they were also incredibly professional, approachable and communicative in sorting out my problems. They fixed the several water leaks in my garage, situated behind my built-in workbench cabinets, doing so with minimal damage to the walls and in a very timely fashion. They managed to get our water supply back up and running, after it had been off for a number of days, and charged a very reasonable price for their work. I wouldn't think twice about strongly recommending this plumbing service to all of my friends and I will exclusively use them and Raymond for all of my future plumbing requirements. Excellent job, guys! I appreciate it.
clarence barrett
I reached out to Real Plumbing based on a recommendation, as we were dealing with problems related to our downspout drainage. After leaving a voicemail, Elias, the owner, responded promptly with a text message. Following a brief text conversation, he assured me that he could visit the next morning at 8am. True to his word, Elias arrived right on time, spent a few hours fixing the problem, and was both friendly and professional. His work was excellent. From now on, I'll never resort to one of those large plumbing firms. Should I ever need plumbing services again, Elias from Real Plumbing will be my first call.
sabrina olson
We've needed the services of a plumbing company on several occasions for a range of problems. Each time, we've had different technicians like Raymond and Elias, and they've always been highly efficient, honest, and friendly. Their pricing is reasonable, and the process of scheduling an appointment and collaborating with them has always been seamless. I can't stress enough how much I recommend their services for any plumbing issue you might be facing. Special thanks to Raymond and Elias who recently replaced an outdoor faucet for us. They did an excellent job and were able to answer all our questions.
Robert Diaz
My experience with Real Plumbing was undoubtedly a 5-star one, especially considering it involved a water main break. The leak that was hidden underground, somewhere between the street and the basement, was causing the sump pump in the basement to work overtime. I reached out to them via their website and got a response within just 10 minutes, which was impressive. Elias, the plumber, advised me on immediate steps to take and what signs to look out for. We scheduled a time for him to come and assess the situation. What made this service exceptional? It was a Sunday morning and I was scheduled to travel out of Glendale the following day. Addressing this leak meant promptly reaching out to city officials to shut off the water, marking the area for excavation, and securing permits swiftly. Elias provided a clear resolution to this problem, along with a fair estimate for different repair options. He performed the job exactly as outlined in the contract. While I was away, he maintained communication and I returned to a completely dry basement. Elias also shared his contractor number which allows me to avoid sales tax on this type of work as it's exclusively for home repairs. This was a first for me. In conclusion, Real Plumbing and Elias deserve nothing less than 5 stars for their outstanding service.