On R Way Plumbing & Drain Cleaning
Review Summary
On R Way Plumbing & Drain Cleaning, specifically Jeff and John, are highly praised for their honesty, expertise, and prompt service. They are known for providing accurate diagnoses, offering cost-effective solutions, and avoiding unnecessary work. Customers appreciate their thoroughness, professionalism, and willingness to explain issues and provide helpful advice. They have successfully resolved various plumbing problems, including leaks, sewer issues, and water pressure problems, often saving customers significant money compared to other plumbers. Many reviewers express satisfaction and plan to use them for future plumbing needs.

Reviews
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(81 reviews)
D Singh
Jeff and John from OnRWay Plumbing are hands down the best and most honest plumbers in the area. They’ve consistently come through for us with their expertise and integrity. A while back, we had a leaking toilet. Another plumber quoted us thousands of dollars to replace all five toilets in our home, suggesting we switch to "eco-flush" tanks. Unsure about the recommendation, we called OnRWay Plumbing for a second opinion. Jeff and John quickly identified the real issue: corroded bolts on the leaking toilet’s tank, a common problem with infrequently used toilets. They replaced the bolts, and the toilet has worked perfectly ever since. As for the eco-flush suggestion, they recommended a simple, affordable mechanism that achieves the same result by allowing two smaller flushes from one tank instead of one large flush—saving water without replacing the toilets. Their honesty and practical advice saved us a significant amount of money. And that's just one of the issues they have come thru for us. Since then, they’ve been our go-to plumbers. While they’re busy, they always do their best to make time and fix issues promptly. If you’re looking for reliable and honest plumbers, Jeff and John at OnRWay Plumbing are the ones to call.
Kily Sd
I have to say, they have a great team was on the phone with Jeff and John and Herbert came fixed my sewer problems they unclog my sewer Jeff camera my sewer line patch my sewer line with out digging and jackhammering my driveway and street. If you need a great plumber call them 5 ⭐⭐⭐⭐⭐ for me.
mandy huang
Very professional and patient stuff , well explained and never overcharged you for anything that is not related, it is very good to finally find local plumbing in Hayward, we save their numbers and definitely recommend to our friend and family
Ana Flores
We had an unforeseen leak in our home on the second floor and wanted to have it checked as soon as possible. Jeff promptly answered our call, and although he was busy at the moment, he agreed to check in after he was free. As the day progressed, Jeff informed us that he was still at another site and that John and Herb would be stopping by. Within minutes, they arrived and inspected our home. They were very polite, friendly, and informative. Overall, they made an unpleasant experience easy to resolve.
Julie Ma
We loved our experience! Will definitely call for all plumbing issues in future. We had a water hammer issue. Saw multiple plumbers who said they'd have to go through our walls, it was going to cost in the thousands. We would even agree to work and then they wouldn't show up. We called Jeff and John, they came out to see the very next day and not only did they go to the attic to look at the pipes there, they checked the water pressure - which none of the previous plumbers did. We found out our water pressure was almost double the normal amount. They installed a gauge to control pressure, it was noninvasive or destructive and the problem is finally fixed. Jeff and John were very thorough with the details, gave us multiple options, turned up on time and was by far the best in price. Couldn't beat the friendly honest and excellent job they did. And as someone who hesitated calling service people from past bad experiences, I definitely won't hesitate calling them in future.
Fabian Arrizon
I called Jeff to check out a plumbing issue I couldn't fix. He came in the same day and took care of the issue at an affordable price. He even did a full walkthrough of my house and shared plumbing tips and answered my questions. Overall, I was really impressed by Jeff and I highly recommend him.
Ken Breniman
Jeff and his colleague John are a dynamic duo! I had two plumbing issues happening at the same time requiring an extensive evaluation of my condominium plumbing system. It was one of the most complex coordinating of a repair involving my HOA which Jeff helped educate me on how to move the repair forward. Jeff took the time to meet with me give me a tour of the entire buildings plumbing system which he understood extensively and describe to me what needed to happen. Not only was his estimate of the cost accurate it was well within the range expected to pay. I I am very grateful for this plumbing company and highly recommend Jeff and John! Well I hope I don’t need a plumber for a long time to come, I’m so glad to know On R Way plumbing is there when I need them.
Elizabeth Sharma Sharma
Jeff was amazing and helpful. Very professional and went out of his way to help. He did an amazing job with quick efficiency. Very knowledgeable and friendly. Great to have a conversation with. He is now going to be my permanent plumber. Very satisfied with the work he did. Will recommend him 1000 times over.