USA Leak Detector
Review Summary
USA Leak Detector:
- Positive: Efficient leak detection using advanced equipment, often pinpointing leaks quickly. Steve and Khalil are frequently praised for their knowledge, professionalism, helpfulness, and clear explanations of options. They offer fair pricing, sometimes lower than initial quotes, and provide additional services like water shutoff wrenches. They also provide options for repair and are able to recommend plumbers.
- Negative: One customer reported a misdiagnosis, high water bills despite their work, poor communication, missed appointments, and a focus on reviews over problem resolution.
- Other: One customer appreciated Steve's kindness and helpfulness during an insurance claim inspection, even though the claim was denied.

Reviews
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(33 reviews)
Konstantin Lastochkin
I had a main water pipe burst underground outside of my house on Thursday night, had to call Fire Department to shut off water. Steve and Khalil arrived early morning on Friday, they located the leak. Then they explained my options to me, and provided more than one option. They recommended me plumbers to fix. It worked out well for me. Steve and Khalil did a great job. They even gave me a water shutoff wrench, I hope I'll never have to use it though :)
Parminder Aulakh
I had a fantastic experience with US Leak Detector Company! They helped me locate a leak in our rental property with incredible efficiency. A special shoutout to Khalil and Steveβboth were absolutely awesome! Their knowledge and expertise were evident right from the start, and they quickly identified the problem while providing excellent advice on how to fix it. They were not only professional but also extremely helpful throughout the entire process. If you're looking for a reliable and skilled leak detection service, I highly recommend them. Five stars all the way!
Syed Husain
These guys are phenomenal. Very efficient, fair, and honest. Even charged less than the initial quote since they found the leak in less than 10 minutes. I've used at least 3 different leak detection companies but these guys are by far the best.
E Sayre
I had a leak of clean water coming into the entryway of a 2 story converted garage, right underneath a stairwell from above, maybe rain, maybe from the bathroom plumbing above. From my description USALD were able to tell me what the issue probably was, which they confirmed on a visit to the location with a moisture meter. Steve and Khalil came quickly, confirmed and explained their diagnosis (a toilet overhaul replacing the wax ring, flange, and inside workings in the tank was needed). The repair was done quickly and well, issue solved. Thank you very much.
Dana Manrique
After months of paying a high water bill I finally called a plumber to see if I had a leak. I found USA Leak Detectors on Yelp after getting a higher quote from another company that was referred to me. I made an appointment and Steve and Khalil showed up on time with all their state of the art equipment in tow. They started looking for the leak immediately. With in 15 minutes they pinpointed the leak. They marked off the area and continued to do a thorough search of any other leaks on the property. As they were looking around both Steve and Khalil answered all of my questions. They are a wealth of knowledge when it comes to anything plumbing related. I received a quote for the work that they had to do. They give senior discounts as well as military. We thought the price was reasonable and decided to go with them. In a few hours they sent over a husband and wife duo, Josue and Ana. They started the work right away by digging the marked off area. During their excavation they discovered the broken pipe was under the concrete between the main house and the adu. Josue suggested we reroute the pipe and put the shut off valve on the outside of the adu. It was a much more expensive job than quoted but Steve negotiated the price and we agreed to pay a little more for the materials needed. They completed the job within 3 hours and my leak had finally stopped! I am extremely satisfied with all the work everyone did. Everyone was professional and knowledgeable and performed their work quickly and efficiently. I highly recommend this company for all plumbing related needs.
Mosese Vei
If you're looking for a real review allow me to share my amazing experience with this company. Long story short, I called in and asked for someone to come by and inspect my house for my water leak as I was suspecting a slab leak since I couldnt find any signs of a leak in the house. This is when I met Steve the licensed Leak detection technician. He came out with his guys and used fancy equipment which allowed him to accurately locate the leak. Not only the leak was in the slab but he was able to find the source location in the slab with his fancy equipment. During his diagnosis I got to talk with him and gained trust in him that he's not here to screw me over but only to help me out which was his only mission, to help people! He explained few options for me which was either a spot treatment or a re-route of the cold water line that way a future leak is easily found and a cheaper repair. Also, he explained the risk of spot treatment and future leaks in regard to old underground piping. Now the good stuff! I asked him for an estimate to re-route my cold water line and he gave me a great deal. I was proud to spend the money. He sent out his plumbing crew which is called the 'Plumbing Guys'. The head plumber technician is Jose. He came out with his crew and efficiently knocked out the whole job in one day. He added many valves and fittings! I felt like a valued customer. So yes you guys I highly recommend Steve and Jose to take care of all your leak issues or plumbing issues! Thank you Steve and thank you Jose! Thank you for not being the guys on YouTube that ruin plumbing reputation! God Bless!
Esha Chatterjee
am extremely dissatisfied with the service, especially given the cost. I contacted them after receiving unusually high water bills for several months. The plumber misdiagnosed the cause of the issue, which was very disappointing. Based on their ads and positive Google reviews, I expected a professional and reliable service, but my experience was far from it. They identified leaks in the irrigation system, marked a few spots with flags, and claimed the issue was resolved. However, even after those repairs and eventually capping and shutting off the irrigation system entirely, my water bill was still $800. This has led me to seriously question their expertise. Despite numerous phone calls and messages, most went unanswered. On the rare occasions they did respond, they failed to keep multiple scheduled appointments. To make matters worse, the primary focus of their visit seemed to be asking for a review rather than addressing the actual problem. Initially, I was impressed by their confidence, but the end result has been nothing but frustration, disappointment, and significant financial loss. Hence, the 1-star review.
Christie P
My father's home had a leak and we had to file an insurance claim. My father had a stroke and was not in the home at the time. The insurance company sent out USA Leak Detector to determine the cause of the leak. Steve met us at the home and did the inspection. He was very kind and patient and was really hoping we would get our claim approved. Unfortunately, the claim was ultimately denied because my father wasn't living in the home but we really appreciated the kindness and helpfulness of Steve and USA Leak Detector, while we were dealing with the difficult situation. I hope not to need this type of company again but if I did, I would definitely call them again.