OVC Plumbing & Drain

My condos property management sent OVC Plumbing to fix my water heater issues. They ordered a completely new one to replace it and upon arrival, they thought it may take a 4-5 hours but the plumber ended up fixing it in literally under an hour. He installed it so quick and professionally, I was pleasantly surprised. Got my hot water running immediately. I just wished they serviced over the weekend! The also came back a second time cause I thought my water pressure in the kitchen sink stopped working after the new water heater was installed. Turned out, it was a piece in the actual sink faucet that just needed replacing which they had on hand to fix same day.Im definitely giving them 5 stars for promptness! Thank you!!

We used OVC to add a new Halo whole home water filter and convert to a Navien tankless water heater. Working with Matt, JD, and their crew was fantastic. We had a few unique issues at play with our situation, and they cleared explained our options, answered all of our questions, and quoted us a very competitive price for the work. The installation of both products was completed very professionally in under a full day. I highly recommend these folks and will definitely use them again whenever I next need plumbing services.

Jessie with OVC Plumbing was so great, he took out an old water heater and installed a new one so quickly and efficiently. He was very sweet to my mother during the installation. Very professional and knowledgeable. JheiDhie is so helpful and attentive to the business and customers in coordinating appointments and meeting the needs as quickly as she can. Thank you so much for all you do!

Timely and professional with great communication. Their work is done well and efficiently. 10/10 would contract again

Great service overall. Fixed our leaky sink in no time. Tech was pleasant to work with and cleaned up the space well after the repair. Scheduling staff was prompt and courteous.

I needed to get plumbing assistance for an angle stop to replace my faulty dishwasher. I was able to coordinate and get quick servicing for this request. The technician was quick and communicated the details well. Thanks for everything!

Matt's asinine, inappropriate response speaks for itself; almost as much as the incompetance. Matt also previously called and verbally abused me on the phone when I complained. Strange, inappropriate. The management company that took over our building uses this OVC Plumbing. All of the tenants here have complained about them, because everytime they service the building, things aren't done properly, investigated properly, or a new problem is created after work is performed (always work done without permits, mind you). Other tenants have gone so far as to do their own plumbing work, to avoid dealing with OVC. OVC seems like have been given a script by management to excuse egregious plumbing issues, and I supposed to keep their contract or arrangement going, they gaslight tenants instead of fixing problems; in so many words, they claim "it's an old building", so deal with it. I've lived in a building older than this, and never had these extreme plumbing issues, and when there were issues, they were dealt with swiftly and appropriately. Management recently sent OVC here to investigate severe fluctuating temperatures and decreased pressure in my shower and other taps, which occurs every time another apartment turns on their water. This started after OVC was here doing plumbing work, repiping my neighbor's bathroom, which they never obtained permits for, according to city code enforcement. It is not limited to my unit, but no one else wants to report it, because they don't want to deal with OVC. It's a major safety/health hazard, and housing violation. The plumber with OVC said to me that he detected temperature fluctuations, but it only lasted "a second", in his words. I have it on my security camera. Then he writes in the receipt "temperature is good", so management closed the request and won't do anything to fix it. I bought a temperature gun, coordinated with my neighbor, and was able to document that the temperature in my shower indeed fluctuates between a whole 10 to 17 degrees in either direction, when my neighbor turns on just one of their showers and one of their sinks. It lasts for as long as they are using their water. The problem is worse, the more tenants that are using their water. So now, management is doing nothing, because OVC hasn't a clue about how to investigate or address this. Management writes me an equally dumb email "there is nothing wrong with your water". They told me they want to bill me for the plumber (hah). It's beyond aggregious. They couldn't figure out the problem or do proper trouble shooting so they say "no problem here!". Imagine going to a doctor with a brain injury, they look at you and see nothing, and say "head looks good!" I'm hiring my own plumber to do an inspection, and will be sending the owner the bill/taking it off of my rent. They billed the owner for fixing a leaking shower handle--still leaking. They installed a kitchen faucet and bathroom faucet in my unit, neither of which are the correct size. The kitchen faucet had to be installed crooked so that it could be operated normally, and they had to come back after 6 months to pack it better since it was leaking. The bathroom faucet they installed is way too tall, and fully blocks my medicine cabinet from opening. They left us full without hot water on a Friday, after one of the first jobs they did in the building, and have left us without hot water on multiple occasions. They replaced hot water pumps, but somehow contaminated the water in the building for multiple tenants, causing a terrible odor in our hot water for a month. The list in other units goes on. Now they created a major plumbing issue and won't take accountability for it. I had to call the city to inspect and will be hiring a plumber for further documentation, which will be billed to the property owner. The last time one of my neighbors wrote a negative review, she was asked to remove it/leave a positive one, and the last time I wrote one, I was bullied by OVC's owner Matt to take it down, and I obliged. Matt--don't contact me this time.

I highly recommend Bluefrog Plumbing of Orange County. Andrew and Miguel saved the day! The drain on the side of our house was blocked solid, the water was over 4 inches deep and it was rising towards the dining room doors. Andrew and Miguel showed up on time, kept me in the loop every step of the way, and resolved the issue the same day. They were both professional and courteous. Thank you Blue Frog !