Pristine Plumbing Inc
Review Summary
Pristine Plumbing Inc. receives consistently positive reviews highlighting:
- Excellent Service & Professionalism: Punctual, courteous, and efficient service.
- Expertise & Knowledge: Technicians are knowledgeable, well-trained, and clearly explain issues.
- High-Quality Workmanship: Repairs are done perfectly, with attention to detail.
- Cleanliness: Technicians leave work areas spotless.
- Transparency & Communication: Clear communication, including upfront pricing and ETAs.
- Reliability & Trustworthiness: Customers feel confident and satisfied with the service.
- Specific Mentions: Praise for technicians Layon, Andy Chavez, Brody, RB, and Ben Tiolino.
- Value: While some mention the service is a bit pricey, it's seen as worth the cost for the quality.

Reviews
View All on Google4.9
(1805 reviews)
embryo scientific
★★★★★ Excellent Service and Professionalism I had an outstanding experience. They responded quickly to my request, arrived on time, and were incredibly professional throughout the entire process. They diagnosed the issue efficiently and explained everything clearly before starting the work. The repair was done perfectly, and they left the area spotless when they were finished. Their expertise and attention to detail truly set them apart. Highly recommend!
L Valle
October 29, 2024
Had an issue with Mixet cartridge and decided to convert to Moen. Plumber Layon was punctual, clean, professional and thorough in his work. He also cleaned up afterwards. I could tell he was a professional plumber--well trained. Two thumbs way up👍👍. **Side note: It is a bit pricey but as they say, " You get what you pay for..." and I got the best👌
Avigail Markus
I recently had the pleasure of working with Andy Chavez, and I couldn’t be happier with the results. From start to finish he was professional, courteous and thorough. He went above and beyond addressing even small details I hadn’t noticed. His dedication to providing top-notch service truly sets him apart. If you are looking for a skilled and reliable plumber, I highly recommend Andy!
Rudy Brandes
Pristine Plumbing is absolutely amazing! Brody and his team are incredibly knowledgeable, professional, and genuinely nice people. Over the years, I’ve relied on them for various projects, including backyard gas and electrical installations (that were permitted by the City of Irvine) and other plumbing fixes throughout my house. They have always exceeded expectations. They stand 100% behind their work, take the time to educate clients about what needs to be done, and make the entire process stress-free. I highly recommend Pristine Plumbing to anyone in need of reliable, high-quality plumbing services!
Eric Sellona
RB was able to detect leak quickly. He was very friendly and knowledgeable. His workmanship was excellent and took great care in respecting our home and cleaned up after the job very well.
Adil S. Ahmed
Pristine Plumbing provides exceptional, professional plumbing services. I recently took advantage of their promotional offer for a water heater flush, and I was thoroughly impressed. Their technicians arrived promptly, were extremely courteous, and demonstrated impressive expertise throughout the process. As part of the promotion, they also conducted a complimentary plumbing inspection, offering valuable guidance and recommendations. I highly recommend Pristine Plumbing for all your home plumbing needs and maintenance!
Edith Conde
Ben Tiolino did a fantastic job on our bathroom sinks. He provided options for fixing, promptly obtained additional fixtures and efficiently completed the work. He was super friendly and left the work areas very clean. Highly recommend!
Linh Bui
As a homeowner, it’s nerve wracking to have plumbing issues pop up out of the blue. To have to search for a plumber adds onto the stress because you don’t know who you can trust and whether they’ll be fair in pricing. I had heard of Pristine Plumbing because I’d seen their trucks in my neighborhood. Turns out that they have amazing reviews as well. I took a leap of faith and called them. My call was picked up immediately. I took that as a positive sign right off the bat. The lady on the phone was clear and transparent with her communication. I appreciated that. I knew what to expect for next steps. Within an hour or so, I received a text letting me know the name and photo of the plumber (Andy Chavez) who would be coming to help me out. I was able to see where he was on the map and his ETA. Loved that! Andy and Kevin were professional, efficient, and thorough. Andy was patient in answering all my questions. I think I may have found my go-to plumbing company for any future issues. Great job, guys! I am thoroughly satisfied with your service.