Severson Plumbing Inc.

Mixed Customer Experiences: Some customers report excellent service, friendly technicians, and efficient work, highlighting professionalism, quick response times, and thoroughness. Others report negative experiences, including high fees, poor communication, and concerns about warranty coverage when providing their own parts.
Specific Issues: Complaints include high installation costs for customer-supplied toilets, lack of warranty on customer-provided parts, and a dismissive attitude from the owner regarding negative reviews.
Positive Aspects: Praised for skilled technicians, problem-solving abilities, and attempts to minimize damage during repairs.
Recurring Themes: Positive reviews often mention specific technicians (Eddie, Evan, Nick, Jojo, Dylan, Josh) and the manager Ken Smith.

Review Summary