Lancaster Plumbing Supplies
Review Summary
Lancaster Plumbing Supplies receives overwhelmingly positive reviews highlighting:
- Expert Knowledge & Helpful Staff: Employees are knowledgeable, provide advice, and offer solutions.
- Superior Selection: Better selection of parts than big box stores, including items not found elsewhere.
- Reasonable Prices: Prices are considered fair.
- Excellent Customer Service: Friendly, helpful, and a pleasure to visit.
- Family-Owned Business: Appreciated for its support and community feel.
- One Negative Review: Concerns about a delayed part order, a restocking fee, and poor communication.
Reviews
View All on Google4.8
(71 reviews)
Anthony Arroyo
This place is the real deal! It felt like walking into a 1950s TV show in a great way! The staff will help you at the counter and run off to grab whatever parts you need. They are super knowledgeable and helpful and made suggestions on better ways to do my project! They had a way better selection of parts than Home Depot or Lowe's and their prices were totally reasonable!
Jerry Marsolais
The best place for any plumbing needs. They are super knowledgeable
Jose Mendoza Soto
It's always a pleasure coming here. They are very experienced, very helpful and have great customer service. They are well stocked, many items that you can't find at bigger stores, they have them here.
Tuft Monster
Very happy to have come here. Steven was able to help me, by advising me as in to what I needed, and educating me as into why I needed it. Also they carry alot of parts that most other "hardware stores" wouldn't even know how to reference.
Miguel Angel Canales
Very experienced and knowledgeable service. I was very impressed. I usually go to home Depot or Lowe's and try to figure stuff out on my own but this was much easier. I told the guy what I needed and he gave me a solution then and there.
Christian Ghazouli
Bought a condenser fan motor and was told it would be 4 days to get it, I waited over two weeks to get the part so I decided to get a refund and they told me they have a 20% restocking fee and took about $100. So not only did I wait over 2 weeks to get the part dying in the 100 degree weather, they take money from me. I highly recommend going to another place. Would not do business with EVER AGAIN.
Wendy sue Mesny
I am Wendy's Water Truck Co., and we send many clients there for fixtures to help ppl get their water systems ready for our services. This is a wonderful, family owned establishment that i am proud to send my clients to. They have everything we need! Fast and friendly! Thank you all!
Jorge Dorado
Awesome friendly help. This is a small family owned business that needs our support. I looked for a replacement part for my shower on line and at the big retail stores without luck, the minute I walked in they knew what I was looking for just by looking at it. And they even had kit options.