Rooter Hero Plumbing & Air of Lancaster
Review Summary
- Positive experiences with Adam: He is praised for being timely, professional, thorough, informative, and personable. Customers appreciate his clear explanations, efficient work, and cleanup.
- Main line issues resolved: Customers report successful clearing of clogged main lines, including the use of cameras to inspect and show results.
- Comprehensive service: Rooter Hero provides options, root removal, and even addresses water quality issues.
- Large jobs handled: The company is capable of handling jobs requiring multiple teams and manpower.
- Good communication and pricing: Customers appreciate clear explanations of work needed and fair charges.
- Bryan's service: Bryan is commended for his responsiveness, thoroughness, and commitment to ensuring customer satisfaction, even for complex root issues.
Reviews
View All on Google4.9
(117 reviews)
Alex Nelson
December 28, 2024
Great service! I called around 10 pm and Bryan rolled.over at 11:30 pm to try to clear the main. Turns out it was severe roots requiring several larger pieces of equipment and eventually a liner for the permanent repair. Over the next several days he was on site and made sure I was happy with the cleanup at the end. They showed the camera video of the line and explained the options available. And sent before and after videos to my email. The repair was not cheap but they did it right and even checked on permtting requirements. These guys do it right!
Rodney Rouzan
I had Adam come by to fix a clogged main line at my house, and I couldn’t be happier with his service! He was timely, professional, and very thorough. He not only removed all the clogs but also snaked the drain with a camera to show me that everything was completely clear. It was incredibly informative and reassuring to see the results. Adam did a fantastic job, and I truly appreciate his work. I highly recommend his services to anyone in need of a skilled and reliable plumber!
Mikayla Hanson
Adam and Joey are awesome. They were quick honest and gave more options than just one. We found out we have a ton of chlorine in our cooking/drinking water. Thank god they came. Now we will be doing something to adjust that. Much appreciation. -MH
Christine Medrano
I reached out for service and got a response that was faster than expected. Adam showed up, listened to my concerns, did an inspection, and was able to clearly explain what needed to be done. Adam's work was done fairly quickly, and he actually left things cleaner than when he arrived =)
TravelingEngineer
February 4, 2025
Adam was absolutely fantastic!! 10/10 recommend his services!
John Beebe
Adam was on time and very personable. He got my drain unclogged and cleaned up the area when complete. Would recommend him or this company.
Glenmore Wong
February 10, 2025
We had a big job and it needed several teams and manpower to complete. Rooter Hero was quick and efficient.
David Soto
Very helpful and clear with work charges. Adam is definitely one of the best. I would recommend 10/10