Kessler Plumbing & Heating Inc

Daniel did an excellent job getting through two blockages in our shower, avoiding the need to cut open our tile. We are so grateful for his efficiency and good work. Highly recommend.

Short version: Dishonest, incompetent bullies. Stay away. Long version: I called Kessler to fix a leak in my condo building. They were local and had good reviews on Google mentioning "reasonable rates", and their website says that they can fix leaks, so I figured I would give them a try. They are responsive and able to send out a plumber pretty fast. The plumber is unable to diagnose the source of the leak, but suggests replacing the toilet wax ring. I agree. They also ask to cut open the drywall behind the toilet, and I agree, as the leak has been very bothersome to my downstairs neighbor. Unfortunately, the leak actually got worse. So I called Kessler again and their plumbers come back. They run all of the faucets in my apartment and cut open some more drywall, but are still unable to diagnose the source of the leak. My building HOA calls in another plumber, who tells me that the Kessler plumbers installed the wax ring negligently, so that it didn't seal all the way. The second plumber sent me photographs of the wax ring's failure to seal, and the type of wax ring that should have been installed instead (it was a little taller). He advised me to contact a lawyer and to sue Kessler for negligence. The other plumber also found the source of the leak. Kessler then hit me with a bill for about $2100, after not fixing the leak, and not even finding the source of the leak. I disputed this invoice as unreasonable. They threatened to put a lien on my condo and send me to collections. I have repeatedly offered to settle for $500 as an offer of good faith for the time that they spent, but they have refused to negotiate, and appear to be continuing with their threats.

Matt Martinez and Kessler Plumbing have been wonderful to work with over the last 10 years. Matt is one of the hardest working plumbers I know and he's consistently shown up whenever I needed something fixed. My tenants are very comfortable having him around when I'm not there which is really important to me. Kessler has been incredibly patient when I needed to stretch out some big invoices over several months...something I also appreciated. This business has heart. They're just lovely, hardworking, honest people. I recommend them to anyone needing a plumbing service in the Los Angeles area.

I have used Kessler Plumbing many times over the years for both my home and businesses. They always have been available, courteous, and fair in pricing. After determining a problem a supervisor will discuss what they found and ways of fixing the issue. This is one business that always goes that extra yard. I have recommended this business to my family and friends all of whom thanks me profusely for recommending them.

Had a relatively small job that had to be done the same day. I called Kessler due to their proximity to our house and the five-star reviews. The receptionist was friendly and helpful. The two plumbers that came out (Angelo and Joaquin) were awesome. Completed the job carefully and very neatly, and charged less than quoted. Kessler is definitely our go-to plumber resource. We’ll share our experience with our neighbors. Great job guys, thanks!

We had an emergency and were first time clients. Our regular plumbers were unavailable. This was a Thursday afternoon. Kessler was nice, worked with our schedule, and came out the following day. They fixed the problem efficiently and for a competitive price. I will not use my old plumber anymore. When I have an issue, I'll call them first.

Matt was very responsive and was able to send somebody out the same day I called. Joaquin was great and took care of everything. Kessler is my go-to plumber and I appreciate their responsiveness and quality work

I own a beauty salon in the city of San Marino and I had an emergency that was solved in hours. Thank you Kessler for the fast hard work. definitely my to go to plumbers!