Robby's Rooter Inc.
Review Summary
- Highly reliable and responsive: Known for quick response times, including after-hours service.
- Professional and skilled plumbers: Consistently praised for their expertise, cleanliness, and ability to explain the work.
- Excellent customer service (generally): Positive experiences with plumbers, promptness, and quality of work.
- Strongly recommended: Many reviewers express high satisfaction and recommend the company.
- Office staff issues: One reviewer reports negative experiences with a specific office staff member (Ingrid), citing unprofessionalism and poor customer service.
Reviews
View All on Google4.8
(43 reviews)
Navarre Manager
Robby's Rooter is one of the most trusted vendors for service to our apartment building, and they have always been there when we need them. Last Saturday night we had a plumbing emergency at 8:00 p.m. and they were there within an hour to make the repair. We've been using them for years and their entire staff is professional, courteous and knowledgable. The plumbers always explain the process and clean up after the job is done. They are incredibly reliable and provide exceptional work and excellent customer service. If you need a same-day plumbing service, I highly recommend them.
Ernesto Mata
September 24, 2024
Had a leak from apartment above. Robbys sent out Anthony I believe his is his name. This guy is super clean, skilled, and professional. One of my favorite in the company. great company overall
Haley Herkert
I've been using Robby’s Rooter for several years, I’m an apartment manager, and I couldn't be more pleased with their service. They are always prompt, friendly, and reliable. The quality of their work is consistently excellent, and they stand behind it with a solid guarantee. It's a relief to know I can count on them for any plumbing issues that arise. Highly recommended!
Jack Diamond
By far the best plumbing company in Los Angeles. I use this company for all my plumbing needs at a large apartment building. After hours they show up and get the issue fixed. I would definitely recommend this company. Update: This company is quick and fast. I just used them again.
Lucy Rodriguez
Excellent customer service, explain to me exactly what was gonna be done, was on time. Definitely would recommend him. Highland Park is lucky to have this business in our area.
Josh Goldstein
Very good plumbers... experienced, fast, and good at more than just unclogging drains!
Ionel Ene
Great service, very reliable.
Jocelyn Sanchez
The plumbers are great but the office is terrible. Ingrid is very unprofessional and has no sense of manner. She is extremely rude and lies about her job. She messed up and sent plumbers 2 times to my apartment and she was going to do it for the third time…then she stopped answering and began to text me. She has absolutely no customer service. She needs to be replaced.