Westside plumbing & Drains

I couldn't be more satisfied with the exceptional service provided by Edwin. When faced with an unexpected plumbing issue at my rental, I needed immediate assistance. He not only responded promptly but also displayed a level of professionalism and expertise that truly impressed me. Upon arrival, Edwin quickly assessed the situation and efficiently tackled the problem. Their knowledge and skill were evident in the way they handled the repairs, ensuring everything was back in working order in no time. He is courteous and friendly, taking the time to explain the issue and the steps taken to resolve it. I won't hesitate to call upon their services again in the future. Thank you!

It took me a month to realize the sewer sump pump at the back of my property was not working. Not knowing what lurked underground, I needed help fast. Edwin came to the rescue. Other plumbers on Yelp indicated they had knowledge of sump pumps. But Edwin was clearly the most knowledgeable when we first talked. It was well worth waiting until the next day when he was available. Edwin showed up exactly when he said (rare in a contractor), showed me what the issue was, explained what was required to fix it. He also provided me with options to save some money. It turned out to be a big job. The original sump pump was improperly installed 2' underground with the access pipes over the lid, making it impossible to open up the pump to see inside. Just to see inside took an hour, digging and cutting away the pipes. The pump was filled with roots. After discussing my options, Edwin returned the next day with a new sump pump. He recommended installing an alarm to prevent the same problem in the future. At first I opted out on the alarm to save money. But later realized he was right; an alarm would help me maintain the new pump instead of replacing it every few years (a much larger expense). Edwin is very thorough. He explains how everything works in an easy to understand way. He even sent me photos when I was not on site. And he's clean! I didn't have to clean up after him. It's assuring to find a contractor as honest, friendly and reliable as Edwin. I've started an "Edwin To-Do List". I'll be calling him again and I strongly recommend you do to.