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Absolute Plumbing And Drain

📍 3560 Pacheco Blvd, Martinez, CA 94553 📞 (925) 369-3067 🌐 Website
4.7 (437 reviews)
Closed ⋅ Opens 8 AM Fri
Plumber

Review Summary

Absolute Plumbing And Drain receives mixed reviews. Positive feedback highlights their responsiveness, professionalism, quality of work, and fair pricing, with specific praise for their ability to handle large repairs quickly and their understanding of county requirements. However, there are also significant complaints regarding poor customer service, warranty issues, and price negotiation difficulties, with one customer reporting a negative experience after years of patronage.

Absolute Plumbing And Drain thumbnail

4.7

(437 reviews)

5 ★89%
4 ★4%
3 ★1%
2 ★0%
1 ★6%

Beatrice Chiriacescu

Great experience with the team at Absolute Plumbing. They were able to do a big repair the same day (replacing the main water pipe that was broken) and saved me additional water expenses. Very nice people and they explained me everything in detail. I’ve used them on more than one occasion, they are great people and you can absolutely rely on them for any plumbing job.

Robert Spear

Absolute Plumbing installed a new drain from our house to the sewer to replace the old and broken connector. The whole process from estimates to invoicing was straightforward and timely. We were very pleased with the outcome. R.C. Spear

Sunnia Gull

I had a great experience working with this team. The work got scheduled and completed quickly. Oleg was courteous, knowledgeable and professional. I will definitely be calling them again for future needs!

CES ONER

February 9, 2025

After using this business for many years, we’ve only experienced a few issues. Our latest experience was the worst by far. We were told they had fixed a recurring issue, 28 days ago. When I called and left a message, no one called back. So I called again the following day as we can not use our bathroom. We can’t bathe. Absolute said there’s no warranty on their work. Even though I have paperwork from them clearly saying their work and materials have a one year warranty. See the attached picture. They said they’d come do the job again, for another $350. When I mentioned the previous visit and tried to inquire about the warranty, the manager became very rude, then yelled, we have no appointments today! And then hung up the phone.. this is after we’ve had this company do all of our plumbing at our home for the last eight years. We have spent thousands of dollars with this company and this is how they treat you. I would recommend you get your plumbing done elsewhere. Meanwhile my entire master bathroom is flooded because they never did the job correctly the first time. But they definitely charged us for it. Absolute Disaster Plumbing This is a real review from a real customer. Please contact me for proof.

Mercy Vigil

Rod and his team of plumbers (shoutout to Juan and Roberto) are professional, friendly, dependable, responsive and do top quality work at fair prices. After replacing a connector to the main city sewer line, they were given accolades and respect, for high quality work done, by the CCC Inspector who came to sign off on the job that required a permit. I highly recommend Absolute Plumbing for any job you need. They are trustworthy.

Ishaq “Isaac” Alizada

When the technician came to provide an estimate, we were given a price. He mentioned he would return later if we accepted the price and fix the electrical first. However, when I called the office to negotiate, I was told the price was non-negotiable. If we request the technician to come back, the price will increase, and I was met with a more aggressive and abrupt tone on the call. When I called back to set the appointment and confirm everything was ready for the technician, the office flagged my address and he couldn't make an appointment.

catherine folena

Excellent service. Prompt and on time. Rich was due diligent on everything he was going to do for our plumbing needs. Cost upfront and no hassle on anything.Very professional.

Rachael Hand

I have just discovered Absolute and have used them in my business as a Realtor to complete sewer lateral inspections and work. They understand the county requirements. They are excellent! They are honest, reliable, and quick to get things done.