Abe's Discount Plumbing Supplies

Needed handles for an old Pfizer faucet and they had it. Was reasonable price too.

Very well stocked store for electrical and plumbing supplies. They have an extensive inventory of faucets, sinks etc. very patient and helpful staff. Highly recommended as the place to come for your plumbing supplies

Poor customer service attitude. Would not or could not offer any advice on sink space issue. Was told how many years experience individual had and there was nothing he could do for me. Attitude and customer service is everything, guess I won't be back. Have to stay with big box stores

Usually they have hard-to-find items but this time they could not help. But otherwise very good service

I was expecting a better service with the fact of it being a family owned business but costumer service here was worse than at Home Depot. I came yesterday to buy copper pipes. Gentlemen who helped us told us that he could get them in around 45 min if we waited. So we paid for the order which came out over $400. Gentleman told us that he would call us once he had them and that they would be cut in half for when we picked them up. We went to couple of stores which took us more than an hr and never got a call. We came back to the store to find out that the gentleman that charged us had left to pick them up and had not come back yet. We told another guy to put in our receipt that we would pick them up today but to call us when the pipes arrived incase we could pick them up that same day. We never got a call. I called them at around 2 pm to make sure they had them ready to pick up and got told they had them ready. When I arrived at around 3 pm. The staff did not know about our order and had to go look for them. When they came out with it, the pipes had not been cut in half. The staff member then went back to cut 6 pipes that took him 10 min to cut. My boss rather go to Home Depot the. Waste his time here.

The worst customer services I have ever dealt with in all my years. If I could give a negative star I would. I had heard that the Abe's staff were rude and argumentative but I decided I would try and support the "local" shopping anyway. Wow, was I surprised with just how badly I was treated. What I had heard was 1,000% true. Such a sad situation that a once great business has gotten so bad. In this day and age when shopping on-line is easy and cost effective one would think providing good customer service and support would be critical for securing business. Well, based on my experience with them I wont be supporting Abe's Discount Plumbing any longer. Grade F-

Paul not only answered my call on a Sunday, he made time to come out within the hour. He was extremely helpful, professional, polite and patient. He helped get access to a locked closet that I couldn't find a key for by removing the hinged latch. After fixing the issue, he waited to ensure the problem was solved and carefully replaced the hinged latch to secure the closet. I am highly recommending this company! Paul was fantastic in his customer service!!!

I was completely unimpressed by the staff. No help offered, no ideas, just blank bored looks and "no" after "no" when asked if they had any idea how they could help me. The icing on the cake came when one staff member kept me waiting at the counter for 5 minutes to cut a 2-foot piece of tubing. On top of that, I was told they did not carry any faucet that I was specifically looking for. I was really pleased to see the exact faucet style near the front door as I was leaving after spending nearly an hour roaming bins finding components that I wouldn't have needed had the employee shown me said faucet. I have no interest in ever supporting this business again.