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Golden State Plumbing Service Inc.

📍 5259 Jerusalem Ct #1, Modesto, CA 95356 📞 (209) 557-9700 🌐 Website
3.5 (69 reviews)
Closed ⋅ Opens 8 AM Fri
Plumber

Review Summary

  • Mixed Experiences: Some customers report positive experiences with professional, knowledgeable, and trustworthy technicians, particularly Jimmie, who is praised for honesty, quality work, and prompt service.
  • Negative Experiences: Some customers report high service call fees with no benefit, lack of follow-up on quotes, and unprofessional behavior from the office manager and owner, including being charged full price for incomplete work.
  • Service Quality: Positive reviews highlight effective problem-solving, clear communication of options, and fair pricing. Negative reviews mention incomplete work and potential overcharging.
  • Specific Issues: Issues include water heater replacement, main line clearing, toilet repair, and washing machine piping.
  • Recommendation: The company receives both high recommendations and strong warnings against using their services.
Golden State Plumbing Service Inc. thumbnail

3.5

(69 reviews)

5 ★58%
4 ★3%
3 ★1%
2 ★4%
1 ★33%

Matt Madden

Technician was on time as scheduled but the $250 service call offered no real benefit to me. They basically charged me to tell me I needed a new water heater, which I already kinda knew. After I requested a quote for a replacement, I never heard from them again. Typical. New modern service standards have basically forced me to learn to do everything myself.

redanthony jesuitas

Golden state is the 3rd plumbing company to come to my home & assess the problem I was having with my plumbing. He immediately reassured me he can fix it. After hearing bad news from the other contractors my warranty company sent . Jimmie was here to save the day. He reassured me he can fix it & he did & it looks great works great. I won’t be going anywhere else for my plumbing needs. I recommend 100%. I got a very old home & he figured out with ease. Best part I didn’t feel like I was getting cheated out of my money & getting charged for things I didn’t need. Honest, kind ,quality work. Thank you guys

Theresa Berner

Definitely a 5 star company!! We have worked with them several times for our plumbing needs at our home and have been extremely happy with their whole team. Very professional, knowledgeable and amazing customer service. All of their service technicians have been professional and trustworthy. I highly recommend them.

Ninos Lachin

I normally dont put negative comments on reviews however this is one of the few worse business i ever seen. They mentioned if they do complete work will charge me full price and if they cant will let me know in the first hour. They end up charged me full price and job in completed. I called Tracy the office manager and as soon as i started complaint she hang up the phone. Very rude people included owner . Not professional.I called a local business and they completed the messed caused by the owner of golden state plumbing and charged very low price. Be smart and dont deal with them still i will make sure to get my money back. They make their emplyees to put reviews with different names.

Elisabeth

Fantastic! So honest and helpful. It's hard to get a good company to come out through our home warranty company but Golden State Plumbing has done a great job for us twice now. We called them in for a second opinion after the first plumber our home warranty company sent out didn't even want to try to do the job. Golden State Plumbing fixed our sink and told us all of our options for the washing machine piping under our cement that has a hole due to tree roots growing through it. Jimmie and his co-worker (whose name escapes me atm) cared more about being honest and helpful than pressuring us to spend thousands of dollars before they would even do anything (like the last company, grr). Highly, highly recommended!

Mike winstead

I called Golden State Plumbing and got a same day appointment to my surprise . The plumber (Jimmy) came out and checked my water heater. I needed a new water heater. After making some calls he was able find me a new one. He told me he could get it and install it first thing in the morning at 8 am. The next day he was there at 8 am ready to work (didn’t have to wait all day). The work was done professionally and everything cleaned up and hauled away. I got a fair price and professional service. Thats refreshing during these hard times.

Danella Ruth McKinnon

We had a great experience with Golden State Plumbing specifically Jimmie Powers. He came in to and cleared our main line in our home. He was super patient and very effective. Were grateful for Jimmie and Golden State’s service.

Samson Lamb

I called Golden State going to get my toilet fixed. After we flush it, they will continuously run until we shut it off underneath. So they called and asked about pricing which is fairly competitive in the Central Valley. I went ahead and booked with them. They seem to get me on the schedule promptly as well as when the technician showed up, he was very welcoming he stated his name was Jimmie. He then went to fix our toilet located in our spare Jimmie had to be in there for about 30 minutes and that was it. Toilet is fixed now we no longer hear our toilet continuously running and I'm a happy dad. My water bill is a lot lower now. Thanks Golden State Plumbing