Valley View Plumbing

Scott is very knowledgeable, courteous, and friendly. Scott lowered a shower drain that the tile contractor requested prior to having the waterproofing tar applied. Scott also installed a new shower valve and connected plumbing involved with a shower install. To finish up Scott installed a Toto toilet and Toto toilet seat bidet. Scott was on time and presented himself in a professional manner.

Two techs from Valley View took all of 10 minutes looking at the problem and decided it was from a leak in the roof causing a pool of water in my carpeting and charged me $150. The roof repair tech from Gentry Construction showed me that it could not be a leak from the roof causing a pool in my front room. It is coming from beneath the carpeting. They did not charge me for the visit and fixed a tile on the roof that was out of place. God Bless them! The question is will Valley View make this right? Will let you know. The leak in fact was coming from outside the fireplace and leaking underneath the flooring causing the pool of water, not the roof. Yes it can be tricky, but there should be a trail from the roof to my carpet. They did return my money. Don't assume, investigate.

Technician was friendly and knowledgeable and his work was good, the clerk I spoke to in the office was courteous and promised to get my paid invoice to me by email. The poor rating is because the technician after seeing the work needed explain that they don’t do soldering anymore for safety reasons like possibly burning down the house. And that they used to new Tool depress the fittings on the pipe and he explained that it was a better system But the “couplings were really expensive” , I became aware that, in order to use the tool to compress the fittings, he would have to cut one of the studs in the wall to accommodate the new tool, some think I think I should’ve been told ahead of time. Last, but not least, after moving the half inch copper waterline 4 to 6 inches to the left, so that the shut off valve would not interfere with the installation of the vanity. I now have two open copper lines, and any offers to sell me two new valves to accommodate the drop-down from five eights to 3/8 from the bathroom sink valve to the shut off valve for $25 each and when I hesitated he stated I could get the same valves for $16 at Ace Hardware. He asked me if I wanted these water leak tested and I said yes and at that point , I authorized him installing the new valves when the new valves shouldn’t have been the factor at all because he was going to have to check his work anyway whether I bought new valves from him or not and that’s the reason for the poor rating… The technician was there for one and a half hours . The hourly rate was quoted over the phone to be $150 an hour Or $120 an hour for seniors to which I qualify… Total bill was $305. The sheet rock was removed, there was no vanity in the way, and the line had to be moved approximately 4 to 6 inches

I'm almost positive I had already posted a review! Valley View has helped me countless times over the last 15 years! They are punctual, friendly and straight to the point. No higher in rates than the next plumbing outfit. I am certain to call them when the need arises!

We had two different plumbing companies come out to service us prior to Valley View and both gave us wrong information and were not able to help us. When I called Valley View plumbing they arrived within an hour, and had our plumbing issue resolved within an hour. I definitely recommend them.

I had a backage in my plumbing and my home warranty company wanted me to wait 3 days till someone could come out and help. I called Valley View plumbing and they came out within 30 min and fixed my problem. Resonably priced Quick response time and very helpful and friendly. Will be sure to call in the future for all my plumbling needs, Thanks again...

Such a great experience with this team. Very nice people and very helpful. Gave very simple and honest explanations of what was needed and how much it would cost, stayed on budget and fixed the issue. On top of that, they don't charge an arm and a leg. They went above and beyond for us, would highly recommend!

The staff is very knowledgeable & their service is impeccable! Honest estimates & diligent with the task at hand. Scott Dodd (owner) & the whole crew know what their doing. I will continue to give my business to Valley View Plumbing