1st Response Plumber, Water Damage Restoration, Leak Detection of San Diego

Positive: Technicians are generally professional, efficient, and communicative (Luis, Sara & Chuck, Charles, Carlos). Some technicians are praised for their thoroughness, explanations, and quick work. Some technicians go above and beyond with customer service. Jenny from the office is helpful.
Negative: Dispatch/office staff communication is sometimes lacking (delays, lack of updates). One technician (Mauricio) had a bad attitude and another was unprofessional (leaving doors open, not communicating).

Review Summary