Big Smile Plumbing
Review Summary
Rolando from Big Smile Plumbing consistently receives high praise for his professionalism, clear communication, friendly demeanor, and excellent workmanship. Customers highlight his ability to solve various plumbing issues, including complex repairs and installations, with attention to detail and efficiency. He is often described as helpful, understanding, and a pleasure to work with, with many customers recommending him and expressing their willingness to hire him again.
Reviews
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(29 reviews)
Eddgar E.
I had a great experience working with Big Smile Plumbing on a project in Oakland. Rolando did an excellent job with the rough-in and fixture installation for a bathroom. His work was top-notch, and he communicated clearly throughout the process. Thanks, Rolando, for your professionalism and great customer service.
Karyl Anne Dimaculangan
A few months ago, I moved into an apartment in an old building. Though it is very spacious and airy—along with the charms of this older unit, came a sleuth of plumbing issues 😅 Cue Rolando from Big Smile Plumbing to the rescue! I’ve worked with him about 3-4x now, and each time Rolando was not only professional, but he was also friendly and a pleasure to work with! He even helped expedite a repair for an unknown sewage problem that we discovered when he was working on a completely different repair (roof leak). Rolando lives up to the company name and always delivers great service with a big smile 😊 Definitely recommend his services to everyone in need of a plumbing hero!
Cheryl Hansen
We had a great experience with Rolando at Big Smile Plumbing. He was very communicative and helpful. His service was above and beyond our expectations!
abby b
Rolando was so sweet and amazing, and came to access the situation quickly. He was very understanding and helpful. He gave us tips on how to prevent any future cloggings as well! He was fast but the quality was amazing.
Jessica Marshall
Rolando is a miracle worker. Came on a Saturday to assess the problem, replaced a huge cast iron pipe and patched the walls by Sunday afternoon. He could not be more professional or efficient.
Maureen Carroll
Rolando replaced part of our bathroom sink drain and paid close attention to detail while successfully completing a more complicated than expected plumbing job. He was also communicative regarding his ETA. I would hire him again for other plumbing needs.
Chris Womyn
Rolando has awesome attention to detail. Great work. Friendly and great smile. Ask for Rolando.
Balaji Chalam
Rolando was able to replace the sewer ejector pump on the same day , he is knowledgeable and courteous. Left the place clean. I would definitely hire him again.