Challenge Rooter

Experiences with contractors, plumbers and other professional services .With Challenge Rooter, Chiveo the owner, Rosa and staff in the office, and the highly-experienced teams of workers maintained clear communication throughout the process, were responsive to any questions I might have, and the scheduling was precise. The big equipment came and went on time exactly as needed. The scope of project was clarified at the beginning, and the price and timing was completed as agreed.

I recently used Challenge Rooter to bring my sewer lateral to compliance so I could sell my house. I won't lie, they did cost a bit more than the other companies. However, it ended up being a you get what you pay for in that they went above and beyond. At first, we had issues with getting info on what we would need to get compliance; the inspector wanted us to run the line behind the house and through someone else's property and Challenge figured out a good compromise to get the officer to state that he would approve a simpler fix. However, we did have a gap between the time the fix was agreed on and the time when the actual work was done and once the work was done, the officer could not remember the details and would not issue the compliance certificate. Enter Rosa, my hero, who had all of the original information saved and was able to get it all together to show the officer so that he could approve the work.

Beyond expectations! My third project with Challenge Rooter was the biggest yet: to replace and upgrade the drainage system from the back patio, through the yard, to the street. PLUS during the same 3 days replace approx. 115 ft. of old clay pipe sewer lateral, including permit and inspection fees, excavation, proper traffic control, necessary concrete removal and replacement, replacing city WYE connection, obtaining the sewer lateral compliance test, off-hauling debris, cleaning work area, and more than can describe here. Basically, everything that needed to be done was done well! This was a relief, as my abundant past experiences with contractors, plumbers and other professional services often required me to keep a close eye to avoid pitfalls. With Challenge Rooter, Chebo the owner, Rosa and staff in the office, and the highly-experienced teams of workers maintained clear communication throughout the process, were responsive to any questions I might have, and the scheduling was precise. The big equipment came and went on time exactly as needed. The scope of project was clarified at the beginning, and the price and timing was completed as agreed. I could not be happier.

We received quotes with the purchase of our new house for a sewer lateral replacement and sidewalk repair from Challenge Rooter. Challenge Rooter didn't mess around - they were super efficient and excellent to work with. During the scheduling process we super annoying clients, and actually rescheduled the project... three times? Rosa was totally understanding, flexible, and an absolute pleasure to talk to and work with. Our Sewer Lateral and Sidewalk Project was completely done in 2-business days and Challenge Rooter took care of everything with the City of Oakland. We even had a miscommunication about the Sidewalk Replacement and Challenge Rooter knocked a few bucks off to make us feel great about the entire project. Our yard and landscape was ***immaculate*** afterwards. Thanks Rosa & Challenge Rooter!!!

We used this company to bring our sewer lateral line into compliance. Once we agreed with their proposal, they got right to work and obtained permission. Within about a week of R. signing the contract, they start at the project and completed all of the work, including inspection, within a couple of days. They were very easy to work with and highly professional. I recommend him highly

Needed to get my sewer lateral into compliance. They quoted me $1100 to pressure test plus a bunch of additional things in case the pressure test failed. They refused to just do the pressure test alone and required me to pay for everything even though it might not be necessary. Eucebio was very rude about it and refused to explain and told me to just go with another company if I wanted it done logically. DO NOT use challenge rooter!

I can't recommend this company enough! We used them to replace our sewer lateral line and they did a fantastic job. They were extremely personable, helpful, and made sure the job was done properly and quickly. Thank you to Chebo and his team!

It was nice working with challenge rooter and they got my sewer replaced with city permit and EBMUD inspection at the same day thank you Chevo and Rosa and I highly recommend it.