Thomas & Sons Home Plumbing

I recently had the pleasure of using Thomas & Sons Home Plumbing for the second time, and I can confidently say it won't be the last! During my first visit, Barry was the technician who assisted me—he was incredibly kind and helpful. I had numerous questions about our plumbing system, and he provided clear and informative answers. This time, I requested Barry again and was scheduled for an appointment just four days later. However, due to an urgent plumbing issue, Nathaniel stepped in to help, and he was just as kind and respectful. He took the time to answer my questions about some upcoming plumbing work I plan to have done. He even offered to cancel my previous appointment for the following week since they could fit me in sooner. I will keep using Thomas & Sons Home Plumbing and highly recommend them for any plumbing needs. The friendly lady on the phone was also a delight! Clearly, the owner is doing something right by having such great people on the team!

Barry made a visit to our home in Oakland, providing a comprehensive quote for the replacement of our water heater. His knowledge and professionalism were clearly evident, showcasing his extensive experience as a plumber, specifically in the area of water heaters and their installation. Barry was also generous enough to conduct a few water pressure tests at no extra cost, notifying us about issues with our water pressure regulator. Thomas & Sons Home Plumbing, the company he works for, appears to be top-notch. Although we are still considering various options for our water heater replacement, we would definitely recommend Thomas & Sons Home Plumbing based on this experience.

You don't often give much thought to your hot water heater, until your child walks downstairs and exclaims, 'Hey Dad, there's water everywhere on the floor!' Immediately, a search online was initiated. We have a strong preference for supporting local businesses, and so we picked a certain plumbing company. During my conversation with Nathaniel, he was attentive as I explained the situation we were facing. He methodically presented the options for replacing and installing a new heater, quoted a fixed price, and we scheduled an installation date. Nathaniel and Barry showed up and they were friendly, professional, courteous, and efficient. In less than an hour, our old water heater was out (I had emptied it earlier that day), a new gas line was installed, a new shut off was put in place, and our new hot water heater was up and running. They also took a moment to explain the entire process to my 15-year-old, who was intrigued by the whole operation. They explained what they were doing, how to solder a joint, the functioning of the hot water heater, how their impressive motorized dolly worked, and gave a tour of their well-equipped truck. The six-year warranty on the heater and parts, plus a one-year labor warranty, was the icing on the cake.

I discovered a leaking gate valve in my basement and decided it needed to be replaced. Though it wasn't urgent, I thought it could take a while for a plumber to come and fix it. Being quite handy myself, but also busy, I decided to call a professional plumber to take care of it. Nathaniel and Barry from the team were available to come over just a couple of days later. They efficiently replaced a total of four stop valves with ball valves in less than an hour. Their charges were fair, and I was impressed with the neat work they did, cleaning up after themselves. I would definitely call on them again for any plumbing issues that I'd prefer not to handle myself. Thank you, Nathaniel, for the speedy repairs and your straightforward, honest approach. Your service is greatly appreciated.

My home's plumbing system was not up to code and I was experiencing repeated pipe bursts. This was already the third time within a year. But I can't express enough gratitude to Barry and his crew at Thomas & Sons Home Plumbing for consistently coming through for me! Barry came to my Oakland home and didn't stop until he had located the problematic pipe. He successfully stopped the leak for the night, even though it was already late into the evening. But Barry's dedication didn't stop there. He was back the following day to complete the task! His level of commitment, skill, and expertise is truly impressive. I would highly recommend Barry for all your plumbing needs, and I certainly plan to continue using his services for any future plumbing issues in my home. Barry and his team are a real boon to the plumbing industry, a true asset to Oakland!

As a landlord, I faced a mini-crisis when my tenants informed me that their shower wouldn't turn off, leading us to shut off the main water supply. Thankfully, Barry from Thomas & Sons Home Plumbing was able to respond within the hour. He not only fixed the problem but also took the time to explain how I could address the issue in the future, potentially saving me money. I sincerely valued his swift, effective service and his willingness to share his expertise. I will undoubtedly reach out to him for any future plumbing issues.

I consider myself fortunate to have found a competent plumber. Nathaniel is courteous, patient, well-informed, accountable, and much more. His charges for the work he performed were quite reasonable. I've utilized the services of Thomas & Sons Home Plumbing twice now. Nathaniel expertly repaired one of my aged bathroom Grohe faucets (more than 20 years old). He saved me a substantial amount of money by fixing the existing faucet instead of replacing it. Subsequently, he repaired the shower cartridge in my master room and installed a new faucet in my kitchen sink. Nathaniel consistently goes above and beyond! From now on, I'll rely on him for any plumbing issues in my Oakland property. :) :)

We encountered a persistent leak in our second-floor bathroom, which forced us to cease using the shower until we could identify the source of the leakage. Despite our best efforts, we couldn't locate it and weeks passed with all four family members sharing one shower. At last, we turned to Thomas & Sons Home Plumbing at the recommendation of our homeowners' insurance company. The next day, a technician named Nathaniel was at our doorstep. Nathaniel displayed a friendly and professional approach, successfully detecting the leak in less than half an hour. We are extremely delighted to finally have our second bathroom back in operation in Oakland!