Thompson Plumbing Heating and Air Conditioning
Review Summary
Thompson Plumbing Heating and Air Conditioning receives consistently positive reviews. Key strengths include:
- Excellent Customer Service: Technicians are polite, respectful, knowledgeable, and provide detailed explanations.
- Professionalism: From booking appointments to completing the work, the process is smooth and efficient.
- Skilled Technicians: Technicians like Jose, Ty, Chris, and Ramon are praised for their expertise, thoroughness, and problem-solving abilities.
- Quick Response & Scheduling: They offer prompt service and are responsive to customer needs.
- Quality Work: Work is completed correctly and often aesthetically pleasing.
- Transparent Communication: Providing technician information (photo, bio) and explaining the work performed.
Reviews
View All on Google4.9
(1165 reviews)
rebecca ramirez
I highly recommend Thompson Plumbing! I had a great experience from start to finish. Our plumbing issue needed a quick response and I scheduled an appointment through their website. Within minutes, I received a text message that a technician was on his way. I really love that they sent detailed information about who would be arriving at my home. They included a photo of the technician and a short bio. Jose was meticulous, gave me details of everything he would be doing and was very polite and respectful of my home. Plumbing problem swiftly resolved. Thank you so much Jose and Thompson Plumbing!
Travis McRoberts
October 13, 2024
We had a great experience with Thompson Plumbing. Jose and Ignacio installed a tankless water heater, a whole house filter and replaced a whole bunch of old copper pipe. Additionally, we had Jose come back and re-pipe a laundry closet. All the work that was done not only functioned correctly but it looks like a work of art. All around professionalism from booking the appointment to paying for the work. We now have a go to plumber here in Oceanside!
Raul Ramos
I called on Friday afternoon, but there plumbers were booked all weekend. I asked them to call me if anything opened up in their schedule and luckily they did. Their technician named Jose listened to my concerns and looked at the documentation from the previous plumber, then provided me with options for fixing my issue. Jose is a knowledgeable plumber and provided excellent customer service.
Samuel Weisser
March 4, 2025
Ty showed up on time, and explained what he was doing as he went along. The diagnosis was difficult, but he was tenacious and tracking it down. Solved our problem and fixed it. Great job.
Ashley Brooks
Chris came out to do my annual maintenance on the ductless A/C and heater they installed last year. He was polite, conscientious of my home, friendly, knowledgeable and efficient. I highly recommend Thomas plumbing because they are fair, honest and staff is professional and knowledgeable.
Christina Chappell
Chris Martinez made the difference when deciding to purchase a new heating/air conditioning system. He was professional and extremely knowledgeable. He answered all of our detailed questions without hesitation. Because of our experience with Chris, we look forward to working with the rest of the team at Thompson.
Steve P
Everything was great. Called at noon and got an appointment next morning at 8a. Jose showed up at 8a and was done by 9a. Price seemed reasonable for what all was done. Very happy with entire experience.
diff1130
Ramon was thorough and explained everything in detail so a non plumber brain could understand and make decisions… always a wonderful experience using Thompson with Ramon. I’ve used them in the past for several repairs and gotten questions and quotes answered for future repairs and maintenance