Genuine Plumbing and Rooter Inc.
Review Summary
- Positive experiences: Customers consistently praise the plumbers' professionalism, efficiency, knowledge, and cleanliness.
- Fast service: Many reviewers highlight the quick response times, with same-day or next-day appointments.
- Clear communication and upfront pricing: Customers appreciate the clear explanations and upfront pricing, avoiding the pressure of hidden costs.
- Specific plumbers praised: Clinton and Joey are frequently mentioned positively by name.
- Wide range of services: Services include water heater replacement, garbage disposal replacement, general plumbing repairs, and addressing issues in new homes.
- Highly recommended: Customers express strong satisfaction and recommend Genuine Plumbing for future needs.

Reviews
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(126 reviews)
Jeff Davis
February 8, 2025
Unfortunately our water heater was starting to leak, so we had to have it replaced. Joey (the tech) arrived at 10:10am for a 10-11 appointment I set up that morning. Joey was able to do it right away. He pulled out the old one and had the new one in by 1:30pm. He was very professional, honest, and easy to deal with. By 2pm, we had hot water again, area was all cleaned up, and he was on his way. Overall it was a quick, clean and great experience 👌.
richard dominguez
I had an excellent experience with Genuine Plumbing and their plumber, Clinton. Our garbage disposal needed replacing, and they were able to come out the same day—which was a huge relief! Clinton was professional, efficient, and knowledgeable, completing the entire job in just an hour. He explained everything clearly and made sure everything was working perfectly before leaving. The service was top-notch, and I highly recommend Genuine Plumbing for anyone in need of reliable plumbing work. Thank you, Clinton, for the great service!
Jenn Abdelmesseh
They came the next day, were very good at communicating and did a good job replacing a hot water heater. Clint was very friendly and gave me pricing upfront since it was a straightforward job. I had another company scheduled but they didn’t give pricing upfront and I don’t like that because they show up and could charge anything and you feel pressured at that point because you don’t want to call someone else and wait longer so I cancelled with them. Would recommend them and I definitely will keep their contact for future needs
Paloma B. Concordia
We just moved into a new home and had some plumbing issues to take care of. I called Genuine plumbing and within 20 minutes, Clinton showed up and was super kind, knowledgeable and was able to get started right away. He also had shoe coverings on and cleaned up after his work. Everything was taken care of on the same day! I feel so much better knowing our home is ready for the next 10-15 years without any plumbing problems. Thank you Clinton and Genuine plumbing!
Chanelle Ivory
These guys are very amazing, fast and accurate in there work. my plumbing issue was resolved within 20 minutes. I would rate them a 10 out of 10 for their service also called today and they came out today within an hour of me calling very amazing would highly recommend their business For anyone with any type of plumbing issues.
Oscar Fernandez
Clint is an excellent plumber! He was professional, punctual, and got the job done right the first time. He took the time to explain what needed to be done and gave a fair estimate. His work was thorough, and he left the area clean after finishing the job. I would highly recommend Clint for any plumbing needs very reliable and trustworthy !
Analorraine Gutierrez
I highly recommend Genuine Plumbing. If you are a first time home owner like myself and plumbing issues start arising its scary to navigate new waters. I found a "$89 special" from another company that came out and quoted me 46k! No immidiate solution to get things flowing at all. I was stressed out but decided to reach out to Genuine plumbing. Clinton came out the next day got our pipes flowing again for a very great price and a plan for the bigger job to get done next year. I am so greatful for there Genuine service!
Maria McDaniels
Joey not only changed the part in my kitchen sink quickly and correctly. Clint went ahead and ordered the part that I got through a warranty and didn't ask me to call as the customer. Excellent customer service, I can't say enough good things about the job well done and so quickly and professionally it was completed.