KJI Plumbing Inc
Review Summary
KJI Plumbing Inc. receives mixed reviews. Positive feedback highlights:
- Responsiveness: Quick response times, including same-day service and emergency calls.
- Professionalism: Knowledgeable, straightforward, and good communicators.
- Quality of Work: Effective repairs, including drain cleaning, leak fixes, and installations.
- Fair Pricing: Considered reasonably priced.
- Customer Satisfaction: Many recommend the company and have used them for years.
Negative feedback includes:
- Poor Workmanship: Issues with a home addition project, requiring rework and payment disputes.
- Customer Service Issues: Negative experiences with phone communication, lack of follow-up on estimates, and price discrepancies between the office and technicians.
Reviews
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(30 reviews)
Nathan Beck
I recently used KJI Plumbing to clean out a main drain line at our property in Palmdale. They were awesome! They answered their phone, came to my property within 2 hours, took care of the issue right on the spot, and charged me a fair price. Also, they were great communicators along the way. I definitely recommend KJI Plumbing to others.
Debra M.
I had a leak from my upstairs bathroom into my garage. They were there the next morning and fixed it within a couple of hours. He was in and out and I haven't had an issue since. He also gave me advice on where to go from there because of the possibility of mold and other issues.
Kathryn Berri
I would recommend KJI Plumbing to any AV resident that has a plumbing need. This company is incredibly professional. They will go above and beyond to help with your plumbing needs. Our plumber, Chris, made sure he understood what we needed done and then proceeded to quickly fix not one, but two leaks, at a very reasonable price!
Chad Wanstreet
KJI was contracted to do rough in plumbing on our home addition and not only failed to complete, but also did a terrible job with what work they did attempt. Everything they “completed” had to be removed and/or repaired. After all of this they had the audacity to try and collect payment for the job as if they had completed the entire scope. Do yourself a favor and steer clear of these scam artist. As mentioned by other reviews in addition to bad attitudes they also do terrible work.
Jeremy Williams
You're not going to find a better plumbing outfit in the AV, particularly for commercial work. We got proposals from several, but picked KJI and that turned out to be a very good decision. We've had them do several jobs since the first big job we had them do. We've had them put in new drains/drain lines under a slab and some high pressure gas lines, as well as more basic sort of stuff like extending gas lines etc. They're knowledgeable, professional, reasonably priced, and straightforward to deal with. They do good work and stand behind it. We'd recommend KJI for any commercial or residential plumbing needs. UPDATE ***That was 3 years ago and we still love these guys - the best!!!***
Jessica Baldinelli
When calling to have someone service our issue the customer service was terrible. She made me feel like I was wasting her time when I was trying to get someone to help. A service man came to inspect our issue. He inspected and told my father what would need to be done to update the valve. Said he would call back with an estimate. It has been two days and have not received estimate. We were referred by a family friend saying their work was top notch however, our initial experience was not impressive. We will keep looking around for another quote to update our plumbing.
William Gulley
Came out quick after normal hours and performed the snake out quickly, the only bizarre thing is the operator told us the price and the technician tried to increase it by a lot. When we told the technician the price told to us he still tried to negotiate us up. Bizarre
Donna das
I’ve call 8 different Plummer’s only 1call back saying he would call with a date never heard from him again try Angie’s list call 3 not one call back call koi plumbing got results right away and next day help. The guy told me right away what was wrong and fixed it. When I asked some friends for a name they said they too had a hard time getting help. My son friend said they been using this company for years I can see why if your smart call them I will again Donna