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Preferred Plumbing and Rooter Services

📍 2300 S Reservoir St Suite 109, Pomona, CA 91766 📞 (877) 298-8105 🌐 Website
4.8 (136 reviews)
Open 24 hours
Plumber
Contractor
Septic system service

Review Summary

Preferred Plumbing and Rooter Services receives consistently positive reviews. Customers praise their:

  • Responsiveness and Timeliness: Quick response times (often within the hour) for calls and service requests.
  • Professionalism and Friendliness: Technicians are polite, respectful, and communicative.
  • Quality of Work: Work is done efficiently, to a high standard, and with attention to detail.
  • Knowledge and Expertise: Technicians are knowledgeable and explain issues clearly.
  • Fair Pricing: Prices are considered reasonable.
  • Customer Service: They stand behind their work, offer follow-up, and go above and beyond.
  • Reliability: Considered a go-to service for various plumbing needs, including installations, repairs, and emergency services.
Preferred Plumbing and Rooter Services thumbnail

4.8

(136 reviews)

5 ★96%
4 ★0%
3 ★1%
2 ★1%
1 ★3%

Luis

Preferred Plumbing & Rooter Services are hands down the best business in town. I first utilized their services a couple of years ago, and they’ve been my go-to service ever since. I had a water softener installed about a year ago, and just recently, I noticed a small drip when the system was performing its monthly cycle. David, the owner, sent a member of his crew within the hour to quickly repair the issue free of charge. They stand behind their work and always treat you with politeness and respect. I have never had to wait more than 10 minutes to hear back from them after a work request. They always work in a timely manner, and their prices are fair. In my personal experience, they have always checked back with me just in case I had any other questions or concerns regarding the work performed. Give them a try, you won’t regret it!

Jacob Zelek

I highly recommend this plumbing company! They repiped my house with professionalism and friendliness, making the process seamless. Both David’s we worked with were knowledgeable, reliable, and always available to answer questions. Later, they expertly replaced our water lines under the alleyway. Their attention to detail and prompt service was outstanding. I’ll hire them again without hesitation!

Billy Patterson

I couldn’t be more impressed with the service I received! David responded incredibly quickly to my after hours call and was extremely professional from start to finish. David was knowledgeable, polite, and explained everything clearly. The work was completed efficiently and to a very high standard. On top of that, the pricing was very reasonable, which was a huge plus. It’s hard to find reliable professionals these days, but this company exceeded all my expectations. Highly recommend!

Julie Ramirez

David was amazing! We needed a quick diagnosis and David came to our home within the hour. The issue ended up being with the appliance and David provided a recommendation on who could do the work. We will continue to use David and his team and highly recommend Preferred Plumbing!!!

Amy Podlovits

I had a leak in my pipe under the asphalt. It was a big ordeal, but David was very helpful through the whole process. He is skilled, knows what he's doing, has excellent communication, and is timely. There were multiple contractors involved and he did a great job managing the project to finish on time within budget. Without question, he will be my new go-to plumber.

James Tai

I used Preferred Plumbing for a major rooting issue when the sewer line clogged up and flooded the toilets and bathtubs of my house. David received my call and was in my house within hours solving the issue. A month and a half later, another clog occurred downstream near the city main sewer line and I called up David. Free of charge, he quickly came within half an hour and resolved the congestion. I really felt he went above and beyond and walked me through all the issues. He's great, you should give them a call if you have similar issues.

Jeff Johannsen

I have used Preferred Plumbing on three occasions now, and am always happy with the results. They take the time to talk me through the different options, and consider my budgetary constraints. David L. and Mario B. have assisted me each time, and they get the job done right for a reasonable cost.

B C

If you need Plumbing services we highly recommend Preferred Plumbing. Spoke to David over the phone and he also took time out of his day to come to our home. Technician Ivan S. came out and was extremely professional and did outstanding work in installing a new water pressure regulator in our home. Ivan also sealed an old gas line inside the wall. He finally installed a new garbage disposal. All the work was done in a professional manner. Once again we thank David and Ivan for their fantastic customer service. They have done multiple work in our home. The latest was a Water Heater Flush. David L. is always a professional and does outstanding work. We are so pleased and thankful for their services. Thank you Preferred Plumbing.