Plumber Near Me

20/20 Plumbing & Heating, Inc. (ca)

📍 7343 Orangewood Dr Suite B, Riverside, CA 92504 📞 (951) 396-2020 🌐 Website
2.1 (340 reviews)
Closed ⋅ Opens 7 AM Fri
Plumber
HVAC contractor

Review Summary

  • Negative: Reports of dangerous driving (cutting off vehicles, lane violations, texting while driving) by company vehicles. Accusations of employee assault and poor management/culture.
  • Positive: Some customers report excellent service and expertise from specific employees (Juan Carlos, Christian) and appreciate their professionalism and communication.
20/20 Plumbing & Heating, Inc. (ca) thumbnail

2.1

(340 reviews)

5 ★24%
4 ★4%
3 ★0%
2 ★0%
1 ★71%

Atomically Balanced

May 10, 2024

5/10/2024 7:00am 215 FWY Southbound. I was wondering why this van was cutting ppl off and couldn't stay in his lane at all. I drove by him for about 40-50miles from Riverside to Escondido and the entire time he was driving very dangerously, come to find out this is why.. he was on his phone the whole time i really don't care but when you cut me off and several other people, then it's a problem. Just saw some lady die cus a commercial vehicle cut her off. this is not cool

Kimberley Calvo

Juan Carlos came to help us with a compressor issue on a new AC unit. The first compressor was an issue, and he quickly got a replacement unit and came back out to take care of it. Top Notch service and expertise from this gentleman!

Michael Cranton

This company is a top down problem. They need to fire all management and sell the company to someone else that knows what they’re doing. Their terrible culture is all over the internet in many different forms. I know heating and plumbing companies like this hire a certain type of worker but you would be surprised what you can do with a little training. Ten minutes every morning except Friday just talk about self-care, customer service, personal and professional growth, and at this point de-escalation too. It’s not even hard. Whoever owns this company is failing on the employees to the extent that innocent people are being endangered! Crazy… wouldn’t it be easier to just run things smooth and professionally?

Mitchell Neller

Kind of surprised by the reviews online and sad to see but can say this is not the quality of service we have received on multiple instances. Christian has been and is such a solid manager who came out and was very transparent and helped out more than 4-5 times and each time was a great display quality care and professionalism. Appreciate the service and communication he has every team he comes to help out. Thank you Christian!

Va Nguyen

May 13, 2024

Their employees attacked a peaceful person on the street. The bosses allowed this behaviour. It was very despicable. I would not hire them for anything

Wilfredo

January 22, 2024

Forget about the labor employees, most of them are immigrants who do not know all amendments of the constitution. What about this entitled woman? She clearly did not know the first amendment grants us the right to press in public! She was the cause of the assault. Is she still working at your company? Let us know before we hire your service

Roberto Murri

Awful supervisor, awful working staff. Bunch of lazy employees and no bueno control of the company. Also, if you don't want to get harassed by a bunch of criminals I suggest you don't apply here. Keep giving this company a 1 star review because if I could give it a 0. It would be soo much better.

Bob Barajas

February 11, 2022

Not a review of their service, which based on some of the reviews isn't that great anyways, but one of their drivers. Saw this guy on the 605 freeway this afternoon driving and texting. Posting a quick video on the Picture tab...