E.R. Block Plumbing Inc.

AMAZING! emergency service needed, ER Block Plumbing sent Someone out right away… Edgar showed up and was very friendly, knowledgeable and found leak right away. Edgar showed me damage and explained and what repair was needed. The water damage was so bad in my hallway and restrooms that I needed a restoration company, Edgar called into his office and ER Block Plumbing contacted and set up a same day quote from a restoration company! I didn’t have to research. I can’t say how impressed I am with ER Block Plumbing and the outstanding service of Edgar. This company cares and goes above and beyond for their customers. BIG Thanks goes out to Edgar and ER Plumbing

I am so disappointed at our recent experience with ER Brock. We have used them multiple times over the years we have been here, but each time the service has been declining, and for our most recent need, they never showed up at all or contacted us to let us know. We waited for 4.5 hours, called back to the main office twice, and still never received any communication from the plumber who was assigned- even though we were told at each call we made that he would be “contacting us soon”. When I called back this morning, there had been no effort to reach us or reschedule. I asked the person who answered the phone if I should call someone else if they were too busy and she said, “I can’t really say, you will have to wait until the plumber calls you”. Are their plumbers no longer employees? Did they go to independent contractors? I just don’t understand. We do our best to *always* choose local, privately owned businesses, but sadly ER Brock is just no longer dependable.

Sourced and replaced my backflow device within a week. I could not find a replacement unit myself that would get here within 8 weeks. They provided quick and responsive service. Thanks a bunch!

These guys do not stand behind their work. My main line keeps plugging up about every 6 to 8 months. I have a manual tape that I run up 20+ feet and always find a clog. This most recent time, I have had the house just two years, I decided I better get a pro to come clean the thing out as there must be a reason the same spot clogs up. Called up ER Block and described the ongoing problem. They sent a guy out that as soon as he opened the access starts going on about how he does not like these T that is installed in the main line (house built in 68). He also says he sees paper and that is the problem. He gets a smaller auger machine and sticks it down the access and the clog immediately clears. I repeated that I always find a large clog 20+ feet in. He complains more about the T and says "I know you think the problem is up higher but the T is the problem" He then ran his auger a few feet in and right back out and again repeats the clog was at the T. I gave him the $130 and he left. A few nights later the entire house was backed up again. At midnight I am back out there with my manual tape. Who would have guessed that I find a massive clog about 20+ feet in?????? This time when I pulled the tape out a huge clog of paper actually pulls up the access pipe. Next day I call ER Block to let them know the guy had not cleared the main line yet took the money. I did not receive so much as an "I'm sorry you are having problems". All the guy said was " I will look into it". Twice. I have not heard a word and it has been two weeks now. Do not use these people. They really do not care if they do good work!

I called E R block plumbing because I had a slab leak and asked the dispatcher to send an experienced technician what I got was a kid that had only been on the job for 6 months and even though his own leak detector guy said and pinpointed the leak the tech replaced the wrong line and subsequently said that there was another leak because of his inexperience or dishonesty it ended up costing me another claim and eventually the insurance company dropping my coverage. I tried to talk to the owner to resolve the issue he said he would but he was just as dishonest and blew me off, now I’m having issues with insurance coverage And I’m blaming them and their dishonesty for this problem Jess.

My family has been using ER Block for YEARS for our personal and multi-family properties. They have always gotten the job done perfectly and put 110% effort into each project. Last Thursday was a prime example of the dedication and intelligence of these men, when a resident accidentally crashed into a fire hydrant causing thousands of gallons of water to fill the streets. Paul got there and immediately started working on a solution. Then James came and to help because none of our solutions were working. Long story short, these two stayed until 8:30 PM in the cold and dark trying to make sure my residents could go the night with water. They ran out of feasible options and had to improvise. Fortunately it worked and the street didn't flood in the middle of the night. The next day Paul and Ted came out to work on it again to find a more permanent solution. They did, the hydrant is up and working and everyone got their water. ER Block has always handled every job or project with care and dedication. Many other companies will not go the extra mile, they would have said "sorry the residents will have to go to school and work without any water until tomorrow." You pay for what you get, with ER Block, you are getting the best around. Thank you all so much for your years of hard work and dedication.

It's a real pleasure having E.R.Block Plumbing service our building complex. They always respond quickly and the work is always satisfactory!

This great found a special item and tech's were very friendly and helpful.