MB Plumbing, Heating & AC Repair - Riverside
Review Summary
- Positive: Professional, knowledgeable, responsive, clean work, and recommended for AC/HVAC replacement, repiping, and drain cleaning. Specific praise for Jason, Jacob, Elias, Jesus, and Eddie.
- Negative: One customer reported a poor experience with a furnace inspection, alleging unnecessary replacement recommendations and unprofessional conduct from a technician (Gabriel).
- Mixed: One review indicates a decline in service quality.
Reviews
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(9 reviews)
Janice Matthews
My husband and I definitely recommend MB Plumbing, Heating & AC Repair (Family Plumbing)! We have had our home AC, HVAC replaced and recently repiped. Special thanks to Jason, Jacob, Elias, Jesus, and the installation crew for being very professional and knowledgeable. The crews that worked at our home left our home clean and they were very nice! Kudos to Family Plumbing!!! Well done.
Barbara Hunter
Absolutely professional and amazing!! They were very responsive and got our A/C working again the same day. I'm so grateful for MB/Mark Ballard Plumbing, Heating & Air
Anna Chiao
We have had MB plumbing, heating & AC service for over 12 years, this time the main sewer line was clogged. Eddie cleared out the sewer line quickly, also told us to drain water to my kitchen sink, bathrooms, toilets and washer to test that all lines are working well. Highly recommend this company!
T. Rector
Never had a bad experience with this company! Most recently had a main line sewer block requiring extensive work and clean out install. The gentlemen who repaired our line were timely, communicative, and did fantastic work. They were also respectful of our neighbor, whose property sits partly atop our outlet. Highly highly recommend.
Bernie
I hired this company to come clean out my heating system prior to winter. They found a crack heat exchanger and was told that I needed a brand new furnace and could not just replace my heat exchange and that it would cost me 5k+ for a replacement. The tech who showed up to my house named Gabriel lic#713817 decided to just through all the lose furnace parts into the housing area and told me he could not do anything about it, packed his thing and left me with a non working furnace. I have done this before and have never seen anyone disassemble a whole furnace for cleaning including gas lines and electrical pieces. I went with a different company and was able to get the issue resolved and the techs worked was heavily criticized negatively. I would not recommend this company to anyone. Look for a local HVAC expert and stay away from this scam of a company.
TIMMY MINKS
Excellent experience. Very professional. I will highly recommend them to anyone I know. Thanks everyone.
Steen Kevett-Lopez
Used to be clutch, now they suck.
Marshall Clayton
Prompt and efficient drain cleaning