Mr. Rooter Plumbing of Jurupa Valley

Outstanding Job David @ Mr. Rooter! Plumbing issues seem to always happen during the most inopportune time and Mr. Rooter responded within the time scheduled. David was absolutely outstanding checking all clean outs and snaking to the street ensuring we were good. David made recommendations for further preventive maintenance and was professional never up selling or rushing the job and the price didn't change from quoted amount.

We had to have our water heater replaced on a Sunday. The 2 men who came out to do the work were extremely professional, courteous and knowledgeable. Alot of work needed to be done and they managed to get it all done. Would definitely recommend Mr. Rooter.

Jose and his partner ( forgot his name, sorry)were really helpful. All the guys involved in total 4, did such a great job unclogging our drains. My husband and I are so thankful for your help guys, thank you! I will definitely recommend Mr Rooter of Riverside to anyone who needs it.

My water heater broke & flooded my garage. Called & Wallace came out to see what he could do. He assessed everything, told me step by step what would need to be done & started working right away. He was very friendly & personable. He was easy to talk to & it was like we had know him for years. He went above & beyond & it really showed he loves his job. Will definitely call him if we need anything else done.

Came out and took care of our plumbing issue within the hour after calling them on a Sunday night. Very professional and respectful. Thank you Mr. Rooter and their techs David Ruiz and Larry Woods. Highly recommend them for your plumbing needs.

Called and scheduled an appointment to fix a leaking pipe that connects to my water softener. They were scheduled to come out today. I was told they would call to schedule a time today. The call I received was to let me know that they are not able to repair a leak to the softener they would have replace the whole system. My system is only 2 years old!!! I was not informed of that yesterday when I made the appointment if so I would’ve called around for another plumber. Instead of wasting my time waiting. No one even came out to assess the issue I was just told over the phone I would need to purchase a whole new system. I did call Top Notch plumbing who will be coming out to repair the leak.

So far my experience has not been good. I called yesterday around 5:30 because I had a leak under my sink. But they could not schedule anybody until the following day. I was supposed to have an appointment between 9:30 to 10:30. And I was told they would call before someone came. So I got up early to make sure I could get the phone call but no one called. I called them around a little after 10:30 and was told the plumbers were not available to schedule appointments until 11:30 and someone would call me back in an hour. No one called. I called back around 12:00 and was told someone would call me back in around an hour to schedule an appointment. When I called Sunday night I told the girl in the office that I needed an appointment as early as possible since I could not get one on Sunday because I had an appointment with a social worker at 1:00, with a foster family agency worker at 2:00, and an eye appointment at 4:45. It would have been respectful of my time to call me back around when they said that they would and at least let me know what is going on. I understand things can get backed up but I do not know what's going on if nobody lets me know. I know have somebody coming sometime after 3:00 p.m.

Very punctual when they set up their appointment. On time. Very reasonable price for the service they provided. Would highly recommend them to be a first option when looking for the service Mr.Rooter provides.