Plumbing Matters Rooter & Plumbing Services Incorporated
Review Summary
Plumbing Matters Rooter & Plumbing Services Incorporated receives consistently positive reviews. Key highlights include:
- Excellent Service: Technicians are praised for being knowledgeable, friendly, honest, and providing high-quality work.
- Professionalism: Punctuality, clear communication, and respect for the customer's home are frequently mentioned.
- Fair Pricing: Customers consistently report reasonable and competitive pricing.
- Responsiveness: The company is responsive to calls and often provides same-day or next-day service, including weekend availability.
- Problem Solving: Technicians efficiently diagnose and resolve plumbing issues, often going above and beyond to ensure customer satisfaction.
- Specific Technicians: Matt and Kevin are frequently mentioned by name and praised for their skills and service.

Reviews
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(322 reviews)
Rick Rhay
December 30, 2024
I was shocked (SHOCKED I say!) to find a plumber with a full 5 stars across the board on nearly 300 reviews. I would have been less surprised to find a unicorn. Do you have any idea how hard it is to make everyone happy every time? It's incredibly hard. So I called them, and TLDR: they earned it. They came out on a Saturday and were there exactly when they said they would be. They resolved my problem quickly and efficiently (a relatively simple fix for a professional, but it saved a massive headache for me), they advised me on some other matters, and they charged me an absolutely reasonable price (I honestly expected to pay double what they charged). These guys are not just excellent professionals. They're cool people who go above and beyond to make it work for their customers. I will absolutely use them again.
Trent Nguyen
Matthew was quick to get us on the books. Kevin was the technician that came. He was incredibly knowledgeable, friendly, honest, and provided excellent service. The team's pricing was reasonable, quality of work was excellent, and they did not try to oversell me on anything I didn't need. Would absolutely recommend them and plan to share with my neighborhood group chat in case they have plumbing needs. Great work guys!
Jason Mernick
Plumber Matthew visited my home today, and I must say, it was an exceptional experience from start to finish. As a 60-year-old homeowner with decades of experience dealing with various tradespeople, I can confidently say Matthew stands out among the best. From the moment he arrived, his professionalism, warm demeanor, and attention to detail were evident. He approached the job with precision and care, ensuring everything was completed flawlessly, right on schedule, and exactly within the agreed budgetāno surprises! Itās rare to find someone who combines skill, reliability, and affordability so seamlessly. I wholeheartedly recommend this company to anyone looking for a trustworthy and talented plumber who genuinely takes pride in their work. Matthewās service exceeded all my expectations, and Iāll certainly be reaching out to them for any future plumbing needs.
Kylin Tsai
June 20, 2024
Matt & Owner of Matthew did the excellent tasks for rerouting my kitchen sewer line that I expected. Every single work in details of procedure and try to guide me which way to fix it is best solution. I recommend them for any Plumbing service if your family need it! Matt is very specialty in plumbering tech skills & work fast to complete all the tasks with full energy,like superman. Thanks his efforts to complete this project on time! Thanks all Plumbering Matters team!
Karen Kulick
Kevin did a great job replacing my bathroom faucet. The old one had rusted underneath and he removed it without issue. He told me all he was doing. I'm very pleased with his work, and I highly recommend him.
Gregory Richardson
I called Plumbing MATTers Plumbing & Rooter Services yesterday morning regarding an issue with my old push/pull style shower knob. I scheduled an appointment for the next day. They were even willing to send a plumber out the same day, but that didnāt work for me. Kevin called me the next morning and gave me his estimated time of arrival. He arrived promptly and when he said he would. He greeted me and put on plastic boot liners before entering my home. It wasnāt necessary, but I appreciate that he was respectful and considerate enough to do that. I showed him the shower knob and he took the time to watch me demonstrate the issue and listen to me before inspecting the issue himself. Once Kevin got to work on the issue, he kept me updated as he was working on it And let me know what the cost estimates would be based on the level of work projected. Initially, Kevin fixed the issue and had me inspect his work. I informed him that the hot water did not seem to be as hot as it usually was. Kevin took everything apart and went right back to work. He worked on the issue again and had me inspected. I gave him the thumbs up and only then did he consider the job finished. In my opinion, this company and its employees are prompt, respectful, courteous, honest, and hard-working. This is the second time Iāve done business with them and will not be the last time.
Lana Griggy
I highly recommend Matt for any plumbing needs. He was knowledgeable, efficient, and got the job done right. We had an issue that needed immediate attention over the weekend, and Matt was able to come out last minute, which we truly appreciated. He quickly diagnosed and fixed the problem right away. His pricing was fair and reasonable, especially given the urgency. Great service all aroundāthank you, Matt!
Melanie Goldey
Super responsive and was able to come assess and resolve our shower issue immediately. Matt was knowledgeable, friendly and got the job done. Very fair pricing and he also checked our whole house for any other issues for free. Would highly recommend!