Rooter Hero Plumbing & Air of Santa Rosa
4.9 (315 reviews)
Closed ⋅ Opens 8 AM Fri
Plumber
Review Summary
- Positive: Technicians (Francisco, Brandon, Jessie, Kyle Price, Carlos, Kent, Jacob Sutton) consistently praised for professionalism, knowledge, skill, friendliness, and tidiness.
- Positive: Quick response times, same-day appointments, and efficient problem-solving are highlighted.
- Positive: Good customer service and reasonable pricing are mentioned.
- Negative: Company representatives handling the business end are criticized for being unhelpful and not local.
Reviews
View All on Google4.9
(315 reviews)
5 ★94%
4 ★3%
3 ★1%
2 ★0%
1 ★2%
Kathy B
Francisco, the job foreman, and his crew were excellent! They deserve 5 stars!! However the company representatives, who handle the business end are not great. They are not local and not helpful! They would talk over me and would not listen to my concerns. The job was completed as quickly as possible. Francisco was knowledgeable and answered all my concerns. He did an excellent job!!
Angela Guerrero