Mr. Rooter Plumbing of Sacramento
Review Summary
Mr. Rooter Plumbing of Sacramento receives overwhelmingly positive reviews. Key strengths include:
- Honesty and Integrity: Technicians are praised for being honest, trustworthy, and not pushing unnecessary repairs.
- Professionalism and Expertise: Technicians are knowledgeable, efficient, and provide clear explanations.
- Excellent Customer Service: Dispatchers and technicians are friendly, responsive, and work with customers' schedules.
- Reasonable Pricing: Customers appreciate the fair prices and value compared to other companies.
- Prompt Service: Fast response times and availability, including after-hours service.
- Cleanliness: Technicians leave the work area clean and tidy.
- Specific Technicians Praised: Beau, Dave, Bo, Jonah, John, and Jacky are frequently mentioned and highly recommended.
Reviews
View All on Google4.7
(283 reviews)
C H
I had a previous person clear the clog. If I had used Mr rooter for the job I would have saved 900 dollars. Then the same people said I had to replace my clean out and replace the pipe to the street. I didnāt believe them and called Mr Rooter who was there in less than an hour and I found out that they overcharged me for the clearing the pipe. Mr Rooter sent a camera down and Beau and Dave couldnāt find any problems. Beau and Dave are so knowledgeable and said he couldnāt find any serious problems and told me I didnāt need to fix anything. They didnāt charge me for the camera and they were very informed. Clearly Beau had done this a lot. They are great technicians, straight forward, very reasonable prices and very quick. I will never use any other plumbers. For the entire project they quoted me half the price and it would save me 13,000$ if I had done it with the first serviceā¦.but Beau didnāt think it was ready. So Mr Rooter is reasonably priced, very informative, very polite and extremely honest. I highly recommend MR ROOTER for all your needs. Beau and Dave are the best. Hooray. Somebody that was honest in this day and age. Really these people are very honest and very good at what they do. Hire Mr Rooter they are the best
heather cadden
Honest, friendly & professional! Bo & Jonah were prompt to help us with our water heater issues. They were trustworthy and kind!
Rhonda Noller
The Plumber,John arrived on time. he was able to diagnose the problem quickly and repaired it for me. he left everything neat, clean and tidy, which I truly appreciated. I truly appreciate how the problem was fixed.
Becky Barron
Always friendly and professional. We have always been impressed with the service we have received over the many years we have been in our home. Highly recommend!
Christina Anderson
July 27, 2024
Customer service was great and our Technician was amazing, he explained all the deals from beginning to completion & very friendly.
Jessica Hayes
Fast response and very personal work I recommend hands down 10 out of 10
monnalissa odell
Mr. Rooter is quick to respond. The wait time is short and they are available 7 days a week with after hours services. They have high standards for customer service satisfaction and is reflected in their work. I have high regards for their competence and ability to get the job done right while keeping the cost minimal. I highly recommend their services for any of your future plumbing needs.
Jazz Burney
What can I say about my experience with Mr. Rooter other than I highly recommend them as a choice for your plumbing needs. The dispatcher was super friendly and responsive. Worked with my schedule and was very pleasant while doing it. My technician team was Jacky and Dave who were very friendly and professional. Jacky and Dave diagnosed my repair quickly and repaired my shower with excellence. They even educated me on how to do some things with my shower. These guys are top notch. Without a doubt I would recommend these professionals.