Rooter Hero Plumbing & Air of Sacramento

Rooter Hero Plumbing & Air of Sacramento receives mixed reviews. Positive feedback highlights:

• Excellent service: Technicians are praised for their professionalism, thoroughness, and ability to explain issues.
• Specific technicians commended: Erik, Ryan, Jacob, Evgenii, Jimmy Rojas, Alfonzo, Dallas, and Chris Taylor are specifically mentioned for their work.
• Comprehensive work: Services include clog removal, main water line replacement, fixture repairs, and drain line replacement.
• Convenience: The company offers financing, provides email estimates, and responds to after-hours communication.
• Customer satisfaction: Many reviewers express high satisfaction and willingness to recommend the company.

Negative feedback includes:

• Poor service: One review alleges deceptive practices, including failing to fix a pipe blockage, not providing promised pictures, and blaming the city for the issue.
• Overcharging: A customer reported being charged a significant amount for ineffective service.
• Lack of accountability: The company is accused of failing to keep promises and taking payment without proper resolution.