Sac Val Plumbing
Review Summary
Sac Val Plumbing receives overwhelmingly positive reviews, praised for:
- Professionalism and Courtesy: Technicians are described as professional, courteous, and personable.
- Efficiency and Expertise: They are quick, knowledgeable, and solve issues effectively, often on the first visit.
- Responsiveness: They offer prompt service, including same-day appointments.
- Positive Customer Service: The office staff and supervisors are also noted for their helpfulness and kindness.
- Longevity and Loyalty: Many customers have used them for years and consider them the best in the area.
A single negative review mentions an uncomfortable phone interaction regarding recorded calls.
Reviews
View All on Google4.6
(26 reviews)
Kassidy Connors
Had a deep and stubborn clog in the toilet drain pipe, John showed up and was very professional and courteous. He solved the issue I had, and cleaned up any messes made! Thank you, John! You‘re amazing!
Christian Ramos
Bummed I didn’t get the gentleman’s name, but had a great experience with them on such short notice. Property manager sent them over and they came out the same day. Quickly fixed the issue and super nice and outgoing the entire time.
lee garrison jr
We love Sac Val Plumbing. They are the best plumber in Sacramento. Every time they send someone out, I know they will be knowledgeable, professional and personable. This time we had Ken K and he was AWSOME. Thank you Ken for being so competent and efficient. I highly recommend Sac Val Plumbing to you.
Mediterranean Village
I have been using Sac Val Plumbing for over 10 years. They are the best of the best. I am in the Property Management business and out of all my years in the business they are the best. They are professional, quick, get the job done the 1st time and very knowledgeable. I consider them like family and would not trade them for anyone else. Thanks guys! Oh the office gals are great as well! :)
Blake
Full disclosure, I did not do business with this company. HOWEVER, I witnessed a very minor accident today. I called the office to report on the incident and within a few minutes a supervisor came out to my property to fix the minor issue. The very cool thing is there was no diversion of blame. The supervisor apologized sincerely, multiple times and was extremely kind. The whole situation was (albeit a mistake) super positive and we all were able to move on with our lives. I was extremely grateful for the interaction I had today with this company.
Kelsey Bailey
A bit disappointed with our first interaction with them. We called them expressing interest in trying out their service for our rentals but the first interaction on the phone was quite uncomfortable. They were not comfortable with that fact that as a business our lines are recorded for quality assurance and this isn't the greatest sign. What a bummer as I liked what their website had to say and we manage a large volume of properties that could have been a ton of business for them.
Timothy Davidson
I've been using Sac Val for years both for my home and my customers' homes. Each and every time I get professional, quick, and courteous service, and today was no exception. Had the unfortunate experience of the sewer backing up at my own house, and called, within two hours the first guy arrived and then some helpers--Tim, Tim, and Ken. All worked on the two sewer lines I have until all was free and clear. Thanks guys.
Shannon Garrison
Loved my experience with Sac Valley Plumbing. Scheduling was easy, they came out the next day. I had multiple issues and all were resolved promptly. Thank you Sac Valley Plumbing for your prompt and professional service!