Ascend Plumbing
Review Summary
Ascend Plumbing receives overwhelmingly positive reviews, with customers praising their professionalism, efficiency, and responsiveness. Specific commendations include:
- Excellent service and problem-solving skills.
- Quick and reliable repairs for various plumbing issues, including water heaters, clogged drains, and AC condensate pumps.
- Positive experiences with specific employees like John, Marie, Randy, and Rafael.
- Good value and communication.
However, one negative review reports a costly service call that failed to resolve the issue and resulted in a messy aftermath.
Reviews
View All on Google4.9
(83 reviews)
Jason Molina
These guys are the best! JOHN is the man. Super courteous and knowledgeable in the field. I couldn’t say more but thank you guys for fixing and deducing the problem I had. WE ON!!!!!!
Kaylene McDonald
I recently had my condensate pump on my AC replaced by this company, and I couldn't be happier with the service! The team was professional, efficient, and got the job done quickly. It's great to have a reliable company I can trust for my HVAC needs. Highly recommend!
Kaitlyn McCarthy
Quickly identified and fixed issue with water heater! So thankful and will keep their number for any future plumbing issues.
Zeena U
My tub started clogging and filling up with water fast during my showers and Ascend Plumbing was able to fix it fast! The drain is running great and I haven’t had any problems since! They were super responsive, efficient, and professional and I highly recommend them!
Frederick S
Kudos to Marie & Randy. Ascend Plumbing was very responsive at short notice in helping me fix a new toilet flapper to reduce water usage. Ocean Beach, SD
Grady Standard
I had Ascend out to replace some very old cast iron drainage piping beneath my house. Randy was responsive even though he was out of town at the time of my call and quickly made a plan for a house visit. After the estimate, he had Rafael come out to complete the work: removing the old piping and replacing them. Rafael was polite, friendly, and knowledgeable. He was patient with my questions and overall took care of everything I needed. I would absolutely use Ascend Plumbing again. They provided great service, at a great value.
Noah Hamm
Had them come out a second time to snake a sink drain that I simple couldn't get to drain. Employee came over to snake but after 15 minutes couldn't clear the line. Proceeded to go under the house and take a couple pictures of the pipes and then charged $200.00 and for what? Usually company's don't charge if they can't unclog the drain so I ended up paying 200.00 for them to take a couple of pictures. Went back to the bathroom later to find it covered in black sludge from the sink all on the cabinets, floor, sink, door, and walls and this bathroom was just remodeled. Overall very unprofessional in the end. Be aware.
Thad Gilmore
John came out to diagnose and ultimately fix a problem with our AC that was spilling excess water everywhere. He and his team were courteous, fast, and communicative at every step. Excellent work.